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O. C. Welch Ford

Hardeeville, SC

4.8
2,494 Reviews

4920 Independence Blvd Hwy 278

Hardeeville, SC

29927

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2,494 Reviews of O. C. Welch Ford

November 09, 2023

Ray Quran Housey was attentive to my needs and very professional. I enjoyed bringing my car in for service. Hope he will be there next time I go for service More

by Shhague1
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey, Cameron Ball
Nov 09, 2023 -

O. C. Welch Ford responded

Thank you for your very kind review. Ray and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O. C. Welch Ford. O.C. Welch, III President

November 09, 2023

What an experience and I mean in a good way. Joe, Scott and Chris were awesome. Even O.C. was in on this one. too often you hear the horror stories of people walking out the door after a purch More

by Oldguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Henthorn, Joe Ferezy, Chris Black
Nov 10, 2023 -

O. C. Welch Ford responded

Thank you for this wonderful feedback! We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future! O.C. Welch, III President

November 09, 2023

Bought a new black label navigator - the purchase experience was great. About 2 months later we needed a little cosmetic work done and it was a nightmare! They had our car 10 days and we had to dri More

by aweitzenfeld1234
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ross Munro, Brian Luna, Justin Lovato
Nov 09, 2023 -

aweitzenfeld1234 responded

Update: oc did just call me. He spent time this afternoon looking after the car himself and asked another employee to call me. I posted the above review before the employee called, because several hours had elapsed and i assumed no one was dealing with my issue. There are communications issues, and perhaps 10 days was too long to keep the car, but its clear that oc did get on it as soon as he learned of my problem. They tell us the car will be returned to us tomorrow so we cancelled our plans to drive over and pick it up. I owned a business for 50 years and i understand the issues he is dealing with. It can be frustrating!

November 08, 2023

Cameron and Brian went above and beyond by squeezing my car into the very busy schedule as I was riding on a fast leaking tire. They also took care of a recall item and had a full checkup of the car compl More

by msully_30233
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Hale, Cameron Ball
Nov 08, 2023 -

O. C. Welch Ford responded

Thank you for choosing O. C. Welch Ford. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! O.C. Welch, III President

November 08, 2023

Have always had great service always welcoming actually enjoyable going to o c welch thank you More

by rbarry137
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey, Brian Hale, Cameron Ball
Nov 09, 2023 -

O. C. Welch Ford responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. O.C. Welch, III President

November 08, 2023

They made the process very easy and seamless. Great dealer to work with, especially if out of state. More

by dtkennerly
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Roe, Joseph Bernard
Nov 08, 2023 -

O. C. Welch Ford responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! O.C. Welch, III President

November 08, 2023

Terrific experience all around. Timely and pleasant. The staff is first rate. Well versed in the procedure. More

by paul
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rayquan Housey, Brian Hale, Evan Mendez
Nov 08, 2023 -

O. C. Welch Ford responded

Paul, it has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing O. C. Welch Ford, we look forward to having you as a valued customer for many years to come! O.C. Welch, III President

November 07, 2023

Purchased a used Super duty. Was in great condition. Have 4 free oil changes. Thank-you for all you have done to keep my work truck keep me working. More

by mitco68
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
O. C. Welch III
November 06, 2023

Bought my bronco sport in February and I had a flat tire that couldn’t be patched. Brian was so helpful and professional. Got a new tire put on same day. Bought 5 new cars from another dealer that wasn’t a More

by Ballard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Roe, Rayquan Housey, Brian Hale, Cameron Ball
Nov 06, 2023 -

Ballard responded

Great job!!

Nov 06, 2023 -

O. C. Welch Ford responded

Thanks for sharing your thoughts about your experience with O. C. Welch Ford. Brian and our service team appreciate your business and hope to see you again soon! O.C. Welch, III President

November 06, 2023

We have been using O C Welch for our Lincoln ownership experience and service needs for 4-1/2 years. John Evans has been a very helpful, professional and cordial part of our experience. More

by F106
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Evans, Tim Singleton, Cameron Ball
Nov 06, 2023 -

O. C. Welch Ford responded

Thank you for your very kind review. John and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at O. C. Welch Ford. O.C. Welch, III President

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