O. C. Welch Ford

I can’t say enough good things about my car buying experience with BRIAN and all of OC WELCH employees who helped making the pit of town car buying experience stress free, honest, caring, and even was experience with BRIAN and all of OC WELCH employees who helped making the pit of town car buying experience stress free, honest, caring, and even was delivered to me over 100 miles away. Thank you and I highly recommend anyone wanting or thinking about buying a new or used vehicle to give them your business, even if you are out of town you can trust them!!!! Thank you!!! More

Sam was very nice and went over all of the controls and features of my new Maverick. He was also very helpful in the procedure of tranfering the tag and obtaining insurance for the 1st drive home. He loade features of my new Maverick. He was also very helpful in the procedure of tranfering the tag and obtaining insurance for the 1st drive home. He loaded the bluetooth and the Ford app in my phone too. I definitely needed a lot of help with that as I am not very good on computers or cell phones. More

The courtesy and professionalism has been absolutely perfect. Joe and Tom have been extremely helpful in guiding me through all the processes including returning my Nissan to the Nissan dealer. That’s perfect. Joe and Tom have been extremely helpful in guiding me through all the processes including returning my Nissan to the Nissan dealer. That’s great. More

Great service, friendly and professional! Exceeded expectations. Everything done to perfection. Excellent communications thru the whole process. Exceeded expectations. Everything done to perfection. Excellent communications thru the whole process. More

OC Welch is a great dealership ! Sam was amazing to work with ! He was so good to me that I went back for a 2nd truck. Sam was amazing to work with ! He was so good to me that I went back for a 2nd truck. More

OC Welsh is a great deal to buy from ! Rick was extremely helpful through our whole process Rick was extremely helpful through our whole process More

Beyond disappointed. I purchased my 2023 Nautilis and it needed a protective coating. There was no follow up until I chased them down. At the same time I told them I was I purchased my 2023 Nautilis and it needed a protective coating. There was no follow up until I chased them down. At the same time I told them I was having a problem with my driver door sensor. They told me they would look at it, which they did, and I was told it was fixed. An hour later I was called by Service to tell me they didn’t have the part, but they were going to get it and set me up with a loaner before the end of that week to have it fixed. That was two months ago. I started calling again this past Monday as now, my driver door never shows as closed and I listen to the ringing bell. I spoke to a sales manager, Craig and let a message with service. A service person called me back to ask if anyone had updated me. I told them no, and they were going to light a “fire”under people. No one followed up with me on Monday, no one followed up with me on Tuesday, so I left yet another message. No one followed up with me on Wednesday. Today I will need to ride to the dealership, maybe if I’m standing there in person, someone will assist me. More

Brian is spectacular to work with. He’s efficient, knowledgeable, pleasant, and knows his “ stuff”. Like my last appt, couldn’t be more pleased. He’s efficient, knowledgeable, pleasant, and knows his “ stuff”. Like my last appt, couldn’t be more pleased. More

Their responses to our inquiries about the vehicle were quickly responded to. Service was outstanding and they did not pressure us. Recommend Quilla if you want a straight forward, honest salesperson! quickly responded to. Service was outstanding and they did not pressure us. Recommend Quilla if you want a straight forward, honest salesperson! More

Well, if it weren’t for the parking I would give the dealership a 10! It is a serious problem, I mean it is absolutely ridiculous! Why doesn’t OC care about his existing customers!! I had a friend tel dealership a 10! It is a serious problem, I mean it is absolutely ridiculous! Why doesn’t OC care about his existing customers!! I had a friend tell me last night that he is going to trade in his new Bronco because he dislikes coming to this dealership. No that’s pretty bad. Stop buying so many cars and take care of the ones you have already sold!! More