O. C. Welch Ford
Hardeeville, SC
Filter Reviews by Keyword
By Type
2,494 Reviews of O. C. Welch Ford
Beth is very easy to work with and extremely responsive to emails & phone calls. She takes responsibility for her duties and cares for the employees! A great asset to OC Welch! to emails & phone calls. She takes responsibility for her duties and cares for the employees! A great asset to OC Welch! More
Brought my car for an oil change here. Had an appointment scheduled. They made me wait 3 hours past my appointment before started to work on my car. Got my car back went grocery shopping a Had an appointment scheduled. They made me wait 3 hours past my appointment before started to work on my car. Got my car back went grocery shopping after I came out of the store. I noticed my tires weren't rotated after looking at the rest of my car. My filters weren't changed and my oil wasn't changed. Either. Brought my car back with a car full of groceries to get a refund. They said they would do it. Real quick ended up waiting another hour and a 1/2 threw away half of my groceries. Wasted my whole entire day with my kid. Worst mechanics worst customer support. Worst vehicles ever made on the history of the planet. It's even funnier they keep trying to delete my reviews. More
I used Tom Landry to purchase a new Lincoln Nautilus from OC Welch in Hardeeville, SC, where I traded in my Lincoln Corsair. From the beginning, he was honest, engaging and understood what I was looking for. OC Welch in Hardeeville, SC, where I traded in my Lincoln Corsair. From the beginning, he was honest, engaging and understood what I was looking for. He showed me several options, took me on test drives, and in the end he knew exactly which vehicle I would like, and best fit my needs. I would highly recommend Tom. More
I recently had the pleasure of purchasing my long-awaited truck from O. C. Welch Ford Lincoln, and I am compelled to share my outstanding experience with the exceptional service provided by Tom Landry, my de truck from O. C. Welch Ford Lincoln, and I am compelled to share my outstanding experience with the exceptional service provided by Tom Landry, my dedicated car salesman, and Craig Redker, the sales manager. From the moment I stepped into the dealership, Tom Landry's friendly and approachable demeanor made the entire car-buying process a breeze. He was not only knowledgeable about the trucks on the lot but also took the time to understand my specific needs and preferences. Tom went above and beyond to ensure that I found the perfect truck, and his patience and expertise were truly commendable. Tom Landry's professionalism and commitment to customer satisfaction were evident throughout the entire transaction. He answered all my questions thoroughly, provided detailed explanations of features, and never made me feel rushed or pressured. Tom's genuine enthusiasm for helping customers find the right vehicle made the experience enjoyable and stress-free. I must also acknowledge the invaluable assistance of Craig Redker, the sales manager at O. C. Welch Ford Lincoln. Craig played a crucial role in finalizing the deal, and his expertise and problem-solving skills were instrumental in addressing any concerns I had. His commitment to customer service and ensuring a smooth transaction further enhanced my overall satisfaction with the purchasing process. In addition, I would like to extend my gratitude to Chris Blake from the finance department. Chris was quick, efficient, and incredibly helpful in navigating the financial aspects of the purchase. His transparency and willingness to answer my questions made the financing process seamless, adding another layer of satisfaction to my overall experience. In conclusion, my experience with Tom Landry, Craig Redker, and Chris Blake at O. C. Welch Ford Lincoln surpassed all expectations. Their dedication to providing exceptional customer service sets a high standard for the automotive industry. I highly recommend O. C. Welch Ford Lincoln, Tom Landry, Craig Redker, and Chris Blake to anyone in search of a positive and seamless car-buying experience. More
Mr. Welch has been my dealer for 23 years!! Excellent help in the ordering process, and excellent service under warranty and after!! I wouldn’t shop anywhere else!! A great team that is always focused help in the ordering process, and excellent service under warranty and after!! I wouldn’t shop anywhere else!! A great team that is always focused on the customer!! Merry Christmas!! More
I have had a long term relationship with OC Welch Ford and Beth Lutz and can’t say enough good things about them. Wonderful to work with. and Beth Lutz and can’t say enough good things about them. Wonderful to work with. More
I worked with Quilla who was absolutely instrumental in helping lock down my (new to me) dream Ford Raptor over the phone from out of state. The following 7 hour round trip drive was worth it. Thanks so helping lock down my (new to me) dream Ford Raptor over the phone from out of state. The following 7 hour round trip drive was worth it. Thanks so much to Quilla!! and the OC Welch Ford team! More