O. C. Welch Ford

No pressure salesman Just came by to look at F250's around dinner time and was greeted by a nice guy (Sam) that was relaxed and helpful. Totally surprised me bc I am gun Just came by to look at F250's around dinner time and was greeted by a nice guy (Sam) that was relaxed and helpful. Totally surprised me bc I am gun shy of pushy salesman. Ended up buying a certified preowned 2016 with only 2,200 miles. Got a great deal below blue book. There was a little vibration when we drove it and they are figuring out and getting me taken care of. Matt Welch took a ride with me and confirmed the vibration and are going to remedy the issue under warranty and was turned over to Bernard in service. More

First car buying experience This was my first car buying experience and Ed was great to have throughout the process. He was very personable, professional, polite and all around a This was my first car buying experience and Ed was great to have throughout the process. He was very personable, professional, polite and all around a cool dude. After deciding on the vehicle I wanted, Ed made the tedious paperwork part a breeze by explaining everything thoroughly to me. He delivered on all of his promises and overall made my first car buying experience fantastic. More

Ford explorer Scott was great, not pushy and truly seemed to care about getting me something I can afford but still have that luxury feel. He made sure I knew all a Scott was great, not pushy and truly seemed to care about getting me something I can afford but still have that luxury feel. He made sure I knew all about each and every car he showed me. Would definitely recommend this dealership, especially with Scott! More

Chip Pellerin We were very impressed with the help and information we received from Chip. His attitude and patience is remarkable and we rate him five plus in our b We were very impressed with the help and information we received from Chip. His attitude and patience is remarkable and we rate him five plus in our book. We would recommend him to all our family and friends. Thank you very much Chip. Sincerely, Janet and Fred Woodworth More

Amazing experience. From the very moment Scott Henthorn introduced himself to my mother and I to the moment he was handing me the keys to my new car he was nothing but pl From the very moment Scott Henthorn introduced himself to my mother and I to the moment he was handing me the keys to my new car he was nothing but pleasant, informative, helpful to the fullest and well intentioned. I will absolutely be referring everyone to OC Welch Ford and Lincoln, and I'll especially refer them to Scott. More

Buying A Vehicle I Really Wanted I've been to other dealerships but not one has far better customer service than at this location here. Everyone was so friendly and all with smiling f I've been to other dealerships but not one has far better customer service than at this location here. Everyone was so friendly and all with smiling faces. Scott Henthorn, who was the person who sold me the vehicle that I was actually interested in and fit to all my needs, was absolutely a huge help. Very helpful, caring, and very patient. My situation wasn't the most ideal, but he made it happen. If there's a will, he will make a way. I have my fifth child on the way and I needed a third seater row. He introduced me into a 2012 ford explorer and I fell in love with it. After having the vehicle, I'm so happy that I got a chance for us to work together. I absolutely 100% recommend this place and this sales person to any and everyone. Thank you OC Welch More

Worst experience ever What a headache. Vehicle was not serviced before delivery so I had to change oil myself at my expense within 1000 miles. Was also promised a second ke What a headache. Vehicle was not serviced before delivery so I had to change oil myself at my expense within 1000 miles. Was also promised a second key fob which I still have not received. They lost my deposit check and did nothing but hound me about it. Bought many a vehicle in my lifetime but never again at that place. More

Great dealership My son and I drove four and a half hours to see the car I was looking for. There were two others in the same area that I was also interested in. We we My son and I drove four and a half hours to see the car I was looking for. There were two others in the same area that I was also interested in. We were greeted by the salesman (Richard Freeman) that I spoke to on the phone prior to making the trip. Mr. Freeman was one of the best salespeople I have ever worked with. We test drove the car, came back and discussed it, and I made him an offer expecting to do the "haggling back & forth" with a sales manager. They didn't haggle back & forth and accepted my offer. The paperwork process was very timely and Mr. Freeman gave my son and I a tour of their very impressive facility that was full of Richard Petty special edition cars, as well as a Ford GT. We were on our way out before lunch and really enjoyed the whole experience. More