Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
O. C. Welch Ford
Hardeeville, SC
2,519 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,519 Reviews of O. C. Welch Ford
March 17, 2017
Dead battery issues on Lincoln MKC Found car would not start. Sent tow truck, jumped it off, but I requested it taken to dealer for follow up. The maintenance team ran all the tests p Found car would not start. Sent tow truck, jumped it off, but I requested it taken to dealer for follow up. The maintenance team ran all the tests possible, and after it sat overnight, tested again, and found the battery failed. Replaced it, no charge, got an oil change as requested, no charge, and they even washed my car. Exceptional interface with J41 Service Manager/Adviser Bernard Jean, called me and kept me apprised of the ongoing troubleshooting. Later, they delivered the car back to me at home, also no charge. They also called prior to delivery to make sure I'd be home, and sent an email, and gave me an estimated time of drop off, which they exceeded by over an hour. Just doesn't get any better than this! More
by timnona
Employees Worked With
Terri Owen, Bernard Jean
March 17, 2017
great dealership Very professional and accommodating. Very patient and explained every question. Chip and O.C.Welch were both at the dealership and greeted us. John W. Very professional and accommodating. Very patient and explained every question. Chip and O.C.Welch were both at the dealership and greeted us. John W. showed us every car we asked to see from Mustang to Fusion and we decided on a loaded Focus. Very pleased and satisfied with our new Ford Focus! More
by Janet satisfied 67
Employees Worked With
Chris Williamson, John Willoughby
March 17, 2017
Satisfied Customer Ed Briscoe was the salesman that helped me with the purchase of the perfect car for my niece. He went over and beyond to make sure that he took great Ed Briscoe was the salesman that helped me with the purchase of the perfect car for my niece. He went over and beyond to make sure that he took great care of us. He was sure to explain everything in detail, kept his word, very patient, and had great knowledge of his job and of vehicles. I didn't feel pressured to make the purchase, everything was at ease. Ed came in on his day off, and he stayed later than scheduled to get us all taken care of. That was my first time purchasing a vehicle at this particular location but I would not hesitate to do it again, and I'd definitely recommend the dealership if I know of anyone looking to purchase a new or used vehicle. More
by mgcrosby82
Employees Worked With
Ed Briscoe
March 16, 2017
A visit with OC I took my 2016 MKX in for a recall notice fix. I was met by the Service Manager who assured me that they would get right on it and that I would have I took my 2016 MKX in for a recall notice fix. I was met by the Service Manager who assured me that they would get right on it and that I would have the car in a short time. While there I asked the receptionist if I could get some help with some questions relating to my purchase of that vehicle. By chance Mr Welch was standing near by and personally escorted me to a person who promptly searched the dealership data base and got me the info I needed. What a visit. Service Manager and owner. Shortly thereafter Service Advisor Bernard Jean found me in the customer lounge. He told me the work was done and that my car (freshly washed) was ready for me. He took me to my car, thanked me for my business and shook my hand. Quite professional and pleasant at the same time. More
by Fig
Employees Worked With
O. C. Welch III, Steve Cummins, Bernard Jean
March 16, 2017
Very responsive/Excellent service I took my 2013 Mustang in for a recall and electric system check. The service representative was very responsive to my inquiry. It was easy to make I took my 2013 Mustang in for a recall and electric system check. The service representative was very responsive to my inquiry. It was easy to make an appointment and the work was completed as promised. I would recommend OC Welch to anyone looking for a vehicle or service. More
by Donk657
Employees Worked With
Nancy Andrews
March 15, 2017
Quick easy purchase Scott was great, right to the point, good pricing, good customer communication, drove 2 hours to work with this dealership, well worth it, detailing w Scott was great, right to the point, good pricing, good customer communication, drove 2 hours to work with this dealership, well worth it, detailing was ok, but not perfect, transactions were handled over the phone, so visit time was minimal More
by Wilderness guide
Employees Worked With
Paul Tindall, Scott Henthorn
March 14, 2017
Best Dealership Ever O.C. Welch Ford Lincoln, Inc., is the best dealership for sales and service that I've ever encountered in my 45 years of driving. From the service te O.C. Welch Ford Lincoln, Inc., is the best dealership for sales and service that I've ever encountered in my 45 years of driving. From the service tech's greeting to the checkout everything runs smoothly and they keep you updated on the status of your car while you are waiting. I wouldn't take my cars (both Fords and purchased from O.C.) anywhere else. I also wouldn't look for another car or truck beyond the borders of O'C.'s lot. The Showroom itself is worth the visit. The Petty Garage Mustangs are just mind-blowing. Another reason I only go to see O.C. is his philanthropic work in the community. I don't know of anyone else more involved in several communities than O.C. I know that my purchases, etc., etc., will be used to also help our community and I appreciate that fact. More
by Just a Ford Guy
Employees Worked With
I don't remember their names, but the two customer service reps who check you out and take payment. , Nancy Andrews
March 14, 2017
It was an awesome experience Mister Briscoe was very friendly and he strived to help me and explain the vehicle to me so I was very pleased with his help and next time I decided t Mister Briscoe was very friendly and he strived to help me and explain the vehicle to me so I was very pleased with his help and next time I decided to buy another truck I will come and look forward to look for mister Briscoe thanks More
by Meaw
Employees Worked With
Ed,Briscoe , Ed Briscoe
March 14, 2017
Responsive, Knowledgeable, Professional This was the best car buying experience I have ever had. Every aspect of the process was straight forward, responsive and without surprises or wasted This was the best car buying experience I have ever had. Every aspect of the process was straight forward, responsive and without surprises or wasted effort. More
by RandyRowe
Employees Worked With
O. C. Welch III, Chris Williamson
March 13, 2017
Great customer service John and Chris W were friendly and extremely helpful in explaining payment options, available warranties, etc. I couldn't have asked for a better expe John and Chris W were friendly and extremely helpful in explaining payment options, available warranties, etc. I couldn't have asked for a better experience. More
by Patrick42
Employees Worked With
Chris Okupski, Chris Williamson, John Willoughby
