O. C. Welch Ford

Maribel Morgan did excellent job. Thank you Cris and Craig !Thank you for your service. Thank you Cris and Craig !Thank you for your service. More

Without the best Dealership I've done business with in my adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record adult life...thats why I've purchased 3 Aviators from Craig Redker, Gm, of the Lincoln Store at OC Welch Ford Lincoln. They have a proven record of caring for my needs and they meet them every time I've done business there. They're professional and take time to show every option available with advice to help with decisions. I highly recommend anyone looking for a new/ used vehicle to (as said) GO SEE OC and if it's a Lincoln you want Craig Redker is your man. You'll be glad you did With highest regards, Alexander M Corley AKA Dj Poppa Crash Corley More

Great experience from ordering vehicle to delivery. Craig, Brian and Gerald were very helpful and kind thru the entire process. Craig, Brian and Gerald were very helpful and kind thru the entire process. More

I special ordered my wife a new ford expedition and when we arrived to buy the vehicle on August 6th 2022, it was still all in plastics fresh off of the delivery truck. I pointed out to my salesman Chris B we arrived to buy the vehicle on August 6th 2022, it was still all in plastics fresh off of the delivery truck. I pointed out to my salesman Chris Brubaker that there was about a 3-4 inch long scratch in the left rear door panel. He saw it and said he would get it fixed under warranty and it wouldn’t be a problem. At the finance managers desk doing paper work, I asked the finance manager about writing up a “we owe” form to document the dealership owed me a new door panel. He told me it wasn’t necessary because they had already ordered a replacement panel. This is where I’m going to make a very long story short, I have been told repeatedly through text, phone calls and emails that my door panel was ordered and would be replaced. To this day, January 24th 2024, I have yet to have the problem resolved. I have been lied to by the salesman Chris Brubaker, his sales manager Rick Kling, and owner O.C. Welch himself has brushed off the situation and is ignoring my calls and voicemails. O.C. childishly tried to retaliate against me personally by leaving a fake google review about the small business I own to try and get some sort of vegeance when I called to ask him for his help resolving this. This dealership is full of liars from top to bottom and is a disgrace to the Ford Motor Company I’ll include a couple photos of screen shots of texts between myself and salesman Chris Brubaker confirming the door panel being ordered as well as O.C.’s fake google review. This is how they treat people with legitimate complaints. More

Everybody was very helpful in the service department thank you very much for taking care of me thank you very much for taking care of me More

Lauren was amazing to work with! She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at a She made my car buying process so smooth. I looked at 3 separate vehicles, never once was bothered by me or all of my requests. She wasn’t pushy at all and really just cared that I found exactly what I wanted and was truly happy! I’d recommend her to anyone! More

Had my recall done quickly and correctly. I was very happy with the service I received today. I will definitely be back when I need service again! I was very happy with the service I received today. I will definitely be back when I need service again! More

3 vehicles no issues great service from start to finish. Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases Thanks OC, Tom, Bryan, Craig and Chris for the attention to detail. My go to place for Auto questions and purchases More

Bryan provided excellent service! He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator He picked us up at the airport and walked us through the paperwork and gave detailed instructions on the operational features of the Lincoln Aviator that I purchased. Everyone at O.C. Welch was very friendly and helpful during the entire purchase process. More

Great dealership, everyone was very helpful and nice. The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.! The salesman, Scott, was knowledgeable and made the transaction painless!! I would recommend to family and friends to go see O. C.! More