O'Brien Toyota

This is our first time buying at this dealership and it was a smooth process from beginning to closing the deal. Scotty was very helpful in organizing and arranging everything needed to complete the deal was a smooth process from beginning to closing the deal. Scotty was very helpful in organizing and arranging everything needed to complete the deal . We bought a used Mazda CX-5 and will definitely deal with Scotty and this dealership again when the time comes to buy another vehicle. Highly recommended!!👍👍 Oscar & Shiony More

The staff is very friendly and accommodating. They have great communication with you. They do a great job serving our car. They have great communication with you. They do a great job serving our car. More

Wes was absolutely fantastic. He got my new Sienna with all my necessary features when no other dealership could. He got my new Sienna with all my necessary features when no other dealership could. More

The staff is great across the board and the service was right on track and reasonably priced right on track and reasonably priced More

Scotty helped me buy my new car and he was great! He was straight forward and didn’t ever try to upsell me. It was a good experience overall and I recommend this dealership. He was straight forward and didn’t ever try to upsell me. It was a good experience overall and I recommend this dealership. More

Sales person Rich have no intention of selling a vehicle to us. What a waste of time. I think we were judged by how casual we look for the day and as I said please call me back if any additional discounts p to us. What a waste of time. I think we were judged by how casual we look for the day and as I said please call me back if any additional discounts please call us back, he did not even took our number. He just seemed to care nothing about his job and indeed he is very bad at it. If he have our phone number we can have it resolved, but now guess what? More

I initially gave them a good review but have had several problems since: not securing my tires properly, fixing a flat then damaging the tire indicator. Check everything thru do bc I go in with one problem problems since: not securing my tires properly, fixing a flat then damaging the tire indicator. Check everything thru do bc I go in with one problem and walk out with another. Not good. More

Poor Service experience. Everything started out fine, dropped the car off and got a shuttle to work. Got a call before the car was scheduled to even be worked on and asked wh Everything started out fine, dropped the car off and got a shuttle to work. Got a call before the car was scheduled to even be worked on and asked when they could pick me up. I told them I could possibly get out at 4:30 to 5 pm and was told that they don't have someone to pick me up at that time. Last time they could pick me up is 1:30. They never told me that before and the service representative didn't offer any viable solutions. Unfortunately no one was able to take me there to pick up my car at work, so when I asked if I was up a creek the service person said "Yeah, sounds like it". I promptly asked to talk to a supervisor who got someone to come pick me up at 4:30. I got a survey from Toyota about my service and was honest in the feedback. I then got an email from Kyle Bond (GM) asking if they could contact me. I emailed him back right away and gave them my cell and said please call me to discuss. They never called back.. so it seems that the lack of focus on service goes all the way to the GM. Have never been treated this way before from a Dealer, will not ever go back to O'Brien. Tom Wood is Great at service! Send your business there! More