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O'Brien Toyota
Indianapolis, IN
34 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 34 reviews
March 03, 2024
Well I paid for an oil change, there's been several times that they do not air the tires or top off the fluids. I've had to do it myself. I paid $150 for a diagnostic fee for them to take the front cover off that they do not air the tires or top off the fluids. I've had to do it myself. I paid $150 for a diagnostic fee for them to take the front cover off my sensor so my cruise control would work. I paid for an alignment and not long after it still wanted to veer right. Last time I will be doing business with you guys. Thank you for that $400 I spent! More
by afultz13
Employees Worked With
na
December 23, 2023
Service department is excellent. I’ve been bringing my Toyota 4Runners here for almost 20 years. They never try to upsell. They’re conscientious. Friendly. Reasonably priced. Highly I’ve been bringing my Toyota 4Runners here for almost 20 years. They never try to upsell. They’re conscientious. Friendly. Reasonably priced. Highly recommend. Today Alex in service fixed my problem over the phone! What a wonderful holiday surprise! Thanks for your continued good service! More
by azbasch
Employees Worked With
Alex
October 13, 2023
Disappointingly indifferent to anything but maximizing the next short term gain. Apathetic approach to solving problems for repeat customers. the next short term gain. Apathetic approach to solving problems for repeat customers. More
by irishwebbdad
Employees Worked With
Dale Shmaltz, Kyle Bond
August 01, 2023
Hal and Kyle were great! Hal made everything so easy. I was deployed with the military during my car buying process. He made sure to respond in a timely manner and was very a Hal made everything so easy. I was deployed with the military during my car buying process. He made sure to respond in a timely manner and was very accommodating to my changing schedule. I highly recommend buying your next car here. Very military friendly. More
by Maddie
Employees Worked With
Hal Parks, Kyle Stanley
July 15, 2023
Bought my car w 24k at another Toy store. Obrien is my closest dlr. Now at 100k . always serviced here. 5 star service. Will continue doing business with them. Obrien is my closest dlr. Now at 100k . always serviced here. 5 star service. Will continue doing business with them. More
by glazeco2
Employees Worked With
Drew Service Writer, Kyle Bond
May 19, 2023
O'Brien Toyota had a car on their lot that fit my needs precisely. The vehicle, a 2014 Prius Two, was in great shape. The salesman went over the features without being pushy. He went above and beyond i precisely. The vehicle, a 2014 Prius Two, was in great shape. The salesman went over the features without being pushy. He went above and beyond in helping me take delivery of the vehicle. Overall, it was a good experience for me. More
by Don
Employees Worked With
Scotty McLeod, Kyle Bond
May 02, 2023
Took my car in for repair with an appointment. They have my car for six days. Sold me something that I didn’t need. Ended up not fixing the problem I took it in for to begin with, and then told me They have my car for six days. Sold me something that I didn’t need. Ended up not fixing the problem I took it in for to begin with, and then told me that if it happens again to bring it back to them, terrible place would never recommend taking any vehicle of any kind there More
by Gotyafast
Employees Worked With
Kyle Bond
