O’Brien Nissan of Bloomington

Stress free buying This was the first time in a dealership where I was made to feel like just an old friend. I couldn't have been more comfortable with how I was treated This was the first time in a dealership where I was made to feel like just an old friend. I couldn't have been more comfortable with how I was treated. A very knowledgeable staff answered all my questions from safety to warranty to all the changes to the 2018 Sonata from previous years. Excited about the looks and performance of the car. I'm 6 foot 6inches tall and my son who is 6 foot 1 can sit behind me in this very spacious car. Can't say enough about how happy I am that I made this Purchase. More

A Day and a Night in the Life of a Hyundai Purchaser I generally hate the sales experience, but Michelle made our time as good as it could be. So, a 5 to Michelle. The worst part was financing. The ma I generally hate the sales experience, but Michelle made our time as good as it could be. So, a 5 to Michelle. The worst part was financing. The man who worked with us was a former finance staffer and not totally up on the process so our time with him was lengthy and full of apologies. A week later we received a call from the dealership because he had sold us 2 things he shouldn't have and could we return to address the mistake with the regular man. He handled everything very smoothly. We are still not sure how it all worked out, but he tried to persuade us that all was well. It was just a bizarre circumstance that we happened to be returning to Normal since we actually live 120 miles away and just happened to be visiting. More

Needs Improvement Love the car but the buying process and communication within the dealership need improvement. Our calls and emails not returned promptly. We had to in Love the car but the buying process and communication within the dealership need improvement. Our calls and emails not returned promptly. We had to initiate all communications. More

Very friendly Salesperson answered all of my questions. Everyone was nice in negotiating my trade-in. Overall I was very pleased. I would recommend the dealer and Salesperson answered all of my questions. Everyone was nice in negotiating my trade-in. Overall I was very pleased. I would recommend the dealer and my salesperson, Michelle, to anyone More

Dealership of Excellence The dealership really worked with me to try and get me in a new car that was priced in my range. Michele understood what I wanted and found a car tha The dealership really worked with me to try and get me in a new car that was priced in my range. Michele understood what I wanted and found a car that was perfect for me. More

Finally...a great car dealership! Very professional sales staff -- absolutely NO pressure sale. Incredibly easy process done in a timely manner. Cannot wait to get another car from t Very professional sales staff -- absolutely NO pressure sale. Incredibly easy process done in a timely manner. Cannot wait to get another car from this dealership! More

Great people, had a few things, but worth the trip We liked the dealership. We have some items that need to be addressed. On my previous note, I included 11 items which is high for a clean and simple We liked the dealership. We have some items that need to be addressed. On my previous note, I included 11 items which is high for a clean and simple sale. Hopefully, the dealership will follow-up on these things. We really liked our salesman (Bobby). He knew the car very well. He was very busy, and he had to juggle a few people at a time which was expected. More

Extremely happy Thank you Bobbi Eckert You sold us a fantastic Hyundai Santa Fe and met all of our expectations we will now be wanting your assistance to help us find Thank you Bobbi Eckert You sold us a fantastic Hyundai Santa Fe and met all of our expectations we will now be wanting your assistance to help us find a car for our daughter 16th birthday More

Better gas mileage in town We are getting better gas mileage on the Hyundai than we were getting on our Chrysler van. We've only taken one highway trip so far with this vehicle We are getting better gas mileage on the Hyundai than we were getting on our Chrysler van. We've only taken one highway trip so far with this vehicle. But the mileage on the road was also a better (30) versus (20-25). We are hoping as the time goes that the gas mileage goes even further up. More

Great Dealership I had an excellent buying experience and love my new Tucson. I would definitely buy another car from the O'Brien group. They were very honest, had a I had an excellent buying experience and love my new Tucson. I would definitely buy another car from the O'Brien group. They were very honest, had a great price (better than any dealership in Chicago), and delivered everything they promised. More