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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

July 13, 2023

They’re very helpful and negotiable, James Rule was really kind in helping throughout the process. More

by sammischmidt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule, —Sweet , Jamie Blevins, Gabrielle Pate, Jay Miller
Jul 13, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was kind and helpful during your car buying experience! We appreciate you!

July 10, 2023

Bought 2 new car here (at the same time! ) and it was a great experience! James Rule was amazing as was the rest of the staff! Spent plenty of time with us and answered all questions thorough More

by greenid66
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 13, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We are glad that James was not only able to give you a great car buying experience not once, but twice! We are glad that he took the time to answer all of your questions thoroughly. We appreciate you!

June 29, 2023

I went into Mitsubishi in normal Il not knowing what to buy and James rule helped me make a huge decision on a car that is affordable and still a great car i unfortunately couldn’t purchase the car due to More

by Tristanwilfong2019
Recommend Dealer
Yes
Employees Worked With
James rule
Jun 30, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 stare review! We are glad that James was nice to work with. We are looking forward to seeing you again in the future when you are ready to purchase! We appreciate you taking the time to write this review!

June 29, 2023

I went into O’Brien Mitsubishi today to look at new cars where James rule met me at the door! He was so nice and worked for our needs. We couldn’t get the car today but we will for sure be back with James s More

by destinydupin5
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 30, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 stare review! We are glad that James was nice to work with. We are looking forward to seeing you again in the future when you are ready to purchase! We appreciate you taking the time to write this review!

June 19, 2023

I highly recommend this dealership. When I arrived, I was promptly greeted by Tyler and explained I needed a new vehicle. We went over a few options and he was very knowledgeable about More

by Faith
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jun 20, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Faith! We are glad that Tyler was knowledgeable and made your experience stress free and easy! We appreciate you!

June 16, 2023

Jay Miller is as awesome as they come! ! I highly recommend everyone go see Jay at the Mitsubishi dealership if they are needing a good deal. Other local dealers couldn’t get the deal I wan More

by cwcanville
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy, Jay Miller
Jun 19, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Jay got the exact vehicle and and deal that you wanted. We are glad that he was awesome to work with! We appreciate you and we hope you enjoy your GMC Acadia!

June 13, 2023

Thank so much to Josh! You are amazing and really appreciate you making sure we left with our new truck! We love it More

by Melissaj2818
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Josh Martinez
Jun 13, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Melissa! We are glad that was amazing and that he made sure you left with a new truck! We appreciate you!

June 12, 2023

James Rule is the best to buy a vehicle from! He gets it done and makes sure you leave with it! He’s definitely a BIG DEAL! Thank you so much for everything! More

by Melissaj2818
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 13, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Melissa! We are glad that James was the best to work with and that he got the job done and made sure you left with your new vehicle! We appreciate you!

June 12, 2023

James Rule was an absolute amazing salesman. He made my experience very easy and fast. He was knowledgeable about my vehicle and didn’t push me to get something that I didn’t want. Thank you aga More

by Teze99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 12, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review. We are happy to hear that James was absolutely amazing. We are glad that he provided you with knowledge about the vehicle and did not not push you to get something that you did not want. We appreciate you!

June 08, 2023

Tyler was awesome to work with and provided upfront and honest information about the whole process. We ended up buying the Volkswagen Jetta and loving it!! I was very surprised that I arrived at the d More

by Jlee6988
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 09, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words. We are happy to hear that Tyler was awesome to work with and provided upfront and honest information about the whole process. We are glad that the entire staff was really nice to work with and we are thankful for your recommendation. We hope you enjoy your new Volkswagen Jetta. We appreciate you!

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