O'Brien Mitsubishi of Normal
Normal, IL
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my new vehicle! Jay Miller was great, we were able to get exactly what we wanted. He worked with us online and had everything arranged before we showed up. We test dr Jay Miller was great, we were able to get exactly what we wanted. He worked with us online and had everything arranged before we showed up. We test drove the vehicle and signed the paperwork! Super happy! More
Hassle free We have bought several vehicles there and Jay Miller, our salesman, is top notch! The whole process was as smooth as it could be. We’d highly recommen We have bought several vehicles there and Jay Miller, our salesman, is top notch! The whole process was as smooth as it could be. We’d highly recommend the dealership and the Outlander Sport to anyone. Very happy indeed. More
Great experience! I purchased a new Outlander Sport with Jay M. and he was wonderful!! Helpful and efficient. I am so happy with my purchase! I would recommend anyone t I purchased a new Outlander Sport with Jay M. and he was wonderful!! Helpful and efficient. I am so happy with my purchase! I would recommend anyone to O'Brien Mitsubishi in Normal and ask for Jay! More
An amazing experience This is my second mitsubishi mirage and it's the most cost effective car that I've ever had. No complaints about it. Jay was excellent in explaining e This is my second mitsubishi mirage and it's the most cost effective car that I've ever had. No complaints about it. Jay was excellent in explaining everything and also his customer service skills are superb. I would definitely recommend O'Briens mitsubishi to anybody specially Jay in the sales dept!Thanks for your help. More
Great experience I went to the dealership with limited knowledge of what I was looking for. James was very friendly, knowledgeable and was very helpful with working wi I went to the dealership with limited knowledge of what I was looking for. James was very friendly, knowledgeable and was very helpful with working with my limited budget. He went out of the way to make sure my needs were met and that I was happy with my purchase. More
Tori Roberson Joshua and Amy were extremely helpful. They made the whole tradein and pjrchase process very easy and go very smoothly. I would highly recommend this Joshua and Amy were extremely helpful. They made the whole tradein and pjrchase process very easy and go very smoothly. I would highly recommend this team. More
2018 oUTLANDER SALESMAN (SAL) WAS VERY HELPFUL AND KNOWLEDGABLE. HE MADE MY MITSUBISHI PURCHASE A VERY PLEASANT ONE. HIGHLY RECOMMEND SAL FOR A RAISE! IF YOU ARE LO SALESMAN (SAL) WAS VERY HELPFUL AND KNOWLEDGABLE. HE MADE MY MITSUBISHI PURCHASE A VERY PLEASANT ONE. HIGHLY RECOMMEND SAL FOR A RAISE! IF YOU ARE LOOKING TO GET A VEHICLE GO SEE HIM. More
Customer Detailed I have been looking for a car for awhile now. I was put in touch with Sal Ruiz. He was referred to me by other buyers. Sal is so interested in what I have been looking for a car for awhile now. I was put in touch with Sal Ruiz. He was referred to me by other buyers. Sal is so interested in what I was looking for. Trust me I am very picky. He even let bring sporting equipment with me to see if it fit in the different cars. He showed me multiple SUV's and let me test drive all the ones I wanted too. I would recommend going to see Sal to anyone I know. He is not your topical cars salesman either. He made me feel very comfortable with all my decision making. The only complaint I would say is there finance person is not worth working with at all. Do your own financing if you have a choice. Thanks Sal for everything!!!! Gold Star Service!!! More
Fast, accurate service O'Brien has been my 'go-to' service and regular maintenance shop for 9 years. We started with a used car (Chrysler) then after that, purchased a use O'Brien has been my 'go-to' service and regular maintenance shop for 9 years. We started with a used car (Chrysler) then after that, purchased a used Mitsubishi and recently traded that in for another used car, this time a Dodge Grand Caravan, If you want a salesperson that treats you fairly and courteously and has your interests and needs uppermost in his mind, please see Jay Miller. This is the third vehicle we have purchased from Jay and continue to go to him because of his excellent knowledge and service! All of my questions are met with a serious answer. I have never felt patronized by either the sales or the service staff. More than one time, when doing auto service or purchasing, elsewhere, I have not necessarily been treated as the decision maker. More