O'Brien Mitsubishi of Normal

Service Department The services dept always answer any questions I might ask no matter how insignificant they might be. Area exceptionally clean; car returned in good or The services dept always answer any questions I might ask no matter how insignificant they might be. Area exceptionally clean; car returned in good order. Waiting area pleasant. More

Excellent customer service ; vehicle inspection was thorough and recommendations were thoughtful. The waiting area and restrooms are very clean; coffee was good, also. Thank ; vehicle inspection was thorough and recommendations were thoughtful. The waiting area and restrooms are very clean; coffee was good, also. Thank you. More

Nice sales assosiaye Very nice friendly..Very convincing even though I complained allot I couldn't afford it. The payment kept going up as they were figuring things I was Very nice friendly..Very convincing even though I complained allot I couldn't afford it. The payment kept going up as they were figuring things I was very upset but needed a car..what a mistake worst car I've ever owned More

Great sales team !!!!! When my 8 year old vehicle started breaking down for various reasons off and on for 3 months, I knew it was time to get a reliable vehicle. With so ma When my 8 year old vehicle started breaking down for various reasons off and on for 3 months, I knew it was time to get a reliable vehicle. With so many to chose from, I was hesitant to go to a dealership. From the minute I walked in the door at OBrien Mitsubishi in Normal Illinois, the staff made me feel comfortable and listened to my needs. They found me something that fit my needs as well as my budget. My salesman, Cory Raley was able to get me the vehicle I needed for my unique family situation. In a matter of no time I was driving away in my new vehicle. It’s only been a week now, but I sure do love my 2019 Mitsubishi Outlander. Thanks O’Brien Mitsubishi !!! More

"Exceptional" We we in a terrible car crash--dealing with insurance and banks and such. Jay Miller helped us successfully navigate the path to getting a great new M We we in a terrible car crash--dealing with insurance and banks and such. Jay Miller helped us successfully navigate the path to getting a great new Mitsubishi Mirage G4 after our previous G4 "gave its life" to save ours in the crash. Superior customer service--Superior/Safe automobiles! More

Great experience It was an overall great experience. There was no pressure to buy from the dealership. In fact we got to look at the cars on the lot without anyone com It was an overall great experience. There was no pressure to buy from the dealership. In fact we got to look at the cars on the lot without anyone coming out to hound us which is very refreshing. Salesman Jay Miller really worked with us on the price. He was really working for the customer rather than the dealership. Would buy from him again! More

Highly Recommended! After and extensive internet search, my wife and I went to a number of dealers trying to find the "right" gently used vehicle. Not only did O'Brien ha After and extensive internet search, my wife and I went to a number of dealers trying to find the "right" gently used vehicle. Not only did O'Brien have the cleanest and best priced vehicles available, they offered more on our trade in than all of the other dealerships. If that weren't enough, the salesperson, Jay Miller, was simply amazing. He was extremely knowledgeable and personable. He was a delight to work with and made the experience fun. I'm so glad that we took the time to drive from Champaign to Normal to purchase a vehicle...it was definitely worth the drive! We will be dealing with O'Brien on all our future purchases! More

Great experience! It was great working with Jay, a totally fabulous new car experience! I Would definitely recommend to friends, family and anyone! Definitely Go see It was great working with Jay, a totally fabulous new car experience! I Would definitely recommend to friends, family and anyone! Definitely Go see jay! More

Excellent dealer! I have worked with several dealers in my life and I must say that working with Jay Miller was a fantastic experience. I bought my truck sight unseen a I have worked with several dealers in my life and I must say that working with Jay Miller was a fantastic experience. I bought my truck sight unseen and would not have felt comfortable if not for the great lengths to which Jay Miller went to ensure that this was the right vehicle at the right price. I drove from St. Louis to buy from them and I would do it again in a heartbeat. Do yourself favor and call Jay at O'Brien Mitsubishi. He will make it work for you! More

Great customer service Jay Miller is a super salesman I had an issue with my recently purchased vehicle and Jay corrected the issue in a very professional manner. Jay Miller is a super salesman I had an issue with my recently purchased vehicle and Jay corrected the issue in a very professional manner. More