O'Brien Mitsubishi of Normal

My experience with O’Brien was amazing. Jay Miller and Billy Sweet made the entire process quick and painless. Very pleasant and down-to-earth gentlemen with a genuine desire to help. I highly recommend t Billy Sweet made the entire process quick and painless. Very pleasant and down-to-earth gentlemen with a genuine desire to help. I highly recommend this dealership. Call Jay Miller for your next vehicle! More

The service dept was quick to get me in and fixed my problem quickly. They sent an estimate to my phone and email and got the repair done quickly. They called to make sure everything was okay the next d problem quickly. They sent an estimate to my phone and email and got the repair done quickly. They called to make sure everything was okay the next day. More

Great people to deal with in sales and service. Service takes care of me and my vehicle very well every time. Glad I chose O'Brien Mitsubishi for my dealer home. takes care of me and my vehicle very well every time. Glad I chose O'Brien Mitsubishi for my dealer home. More

My daughter just purchased her very first car today. I asked Jay to make it special and he was absolutely fantastic! I have always had a wonderful experience with Obrien in Normal and will definitely con asked Jay to make it special and he was absolutely fantastic! I have always had a wonderful experience with Obrien in Normal and will definitely consider them my family's car dealership! More

I met O'Brien 9 years ago and I always have a fantastic customer experience! Even though I cringe when they find something wrong, I know I can always count on them to make the repairs. Always! 9 years an customer experience! Even though I cringe when they find something wrong, I know I can always count on them to make the repairs. Always! 9 years and counting, O'Brien! More

Fantastic service and very helpful. We had a great time when we bought our car because they were very patient and answered all our questions. when we bought our car because they were very patient and answered all our questions. More

We worked with Joshua he was great!! He made us feel very comfortable and no pressure !! Always called back and was very prompt!! Love our new outlander❤️ comfortable and no pressure !! Always called back and was very prompt!! Love our new outlander❤️ More

Awesome experience with Jay Miller I was an out of state buyer with a lot of questions. Jay Miller made what could have been a very long and stressful process easy. All my questions w I was an out of state buyer with a lot of questions. Jay Miller made what could have been a very long and stressful process easy. All my questions were answered quickly. Jay even took the time to record a personal video of the vehicle I was looking at. As I sat 450 miles away from the dealer, I put a lot of trust in Jay to be a straight shooter and he did not let me down. Everything Jay told me about the Certified Used Kia I bought turned out to be true and that trust is important with such a big purchase. I am loving my vehicle and wouldn't hesitate to deal with Jay MIller and O'Brien in the future...even if it means another 450 mile drive from Minnesota! More

Jay Miller was great, he made the transaction so simple. We drove from 2 hours away and with his description of the vehicle ahead of time had 0 concerns. We drove from 2 hours away and with his description of the vehicle ahead of time had 0 concerns. More

Capable & Kind This is the best service department. They're so deserving of all the awards they continually receive for amazing customer service. Everyone is always This is the best service department. They're so deserving of all the awards they continually receive for amazing customer service. Everyone is always kind, capable, and very helpful. They help me determine which services are truly needed, apply generous coupons and discounts, and never make me feel like a xxxx fool. More