O'Brien Mitsubishi of Normal

Had a very good experience when purchasing our used Honda CRV from O’Brien Mitsubishi. Jay Miller was great in all aspects from beginning to the end of our purchase. Bill Sweet went over all paperwork with CRV from O’Brien Mitsubishi. Jay Miller was great in all aspects from beginning to the end of our purchase. Bill Sweet went over all paperwork with us and explained everything in detail. We did find a small glass chip in the lower left of the windshield which we had taken care of. I also noticed that the washer fluid was low so had to add fluid. I would highly recommend O’Brien for your car purchasing needs. More

Took my 2015 Outlander Sport in for routine maintenance and an alignment (pothole) Not only the work completed quickly and efficiently but was less than the price I was originally quoted. I was in and and an alignment (pothole) Not only the work completed quickly and efficiently but was less than the price I was originally quoted. I was in and out in less than an hour. Terrific!! More

O'Brien in Normal has the best customer service:) They are always very pleasant, and welcoming! I've always gotten quick and accurate service! Brennen Hish, was friendly and courteous, I went for a ligh are always very pleasant, and welcoming! I've always gotten quick and accurate service! Brennen Hish, was friendly and courteous, I went for a lightbulb replacement. I was in and out in 10 minutes! They always have my best interest at heart!! Thanks O'brien Mitsubishi in Normal, IL!! More

Always friendly helpful services😊. Can get my car in for service as needed. Love the service department at OBrien Mitsubishi. Also have been very pleased with my sales person and the assistance I have recei service as needed. Love the service department at OBrien Mitsubishi. Also have been very pleased with my sales person and the assistance I have received in meeting with others at the dealership. More

All good...... I was surprised when we brought our vehicle in for a routine oil change and it was suggested we have our fluids changed, antifreeze, transmission and fuel injection when we just had it vehicle in for a routine oil change and it was suggested we have our fluids changed, antifreeze, transmission and fuel injection when we just had it done 4 months prior. More

Very pleasant visit. John Gustafson was accommodating and help me through the buying process. I was able to find something that is for me and with no rush help me through the buying process. I was able to find something that is for me and with no rush More

O'Brien continues to provide excellent and courteous service. They were quick, it was covered by my service plan, and there is great communication. I also love the free car wash. I will come back every service. They were quick, it was covered by my service plan, and there is great communication. I also love the free car wash. I will come back every time! More

I received an invitation letter in the mail and went into claim my prize. I was not planning on buying a new car. But after receiving my prize I thought I would look. John, my salesman, was very helpful. He claim my prize. I was not planning on buying a new car. But after receiving my prize I thought I would look. John, my salesman, was very helpful. He showed me only vehicles that had the features that I was looking for and did not pressure me into ones that did not. He was very courteous with allowing me to take my time in my decision. He was able to work a deal for me that I could not refuse. So I left with a brand new car. Very pleased with his services. Thank you John G. More

Best dealership around! I always go to O’Brien, whether it’s to purchase a new car, service my existing car, or purchase a used car because I know I’m going to be treated by an honest and friendly staff. it’s to purchase a new car, service my existing car, or purchase a used car because I know I’m going to be treated by an honest and friendly staff. More

I drive over an hour, past other Mitsubishi dealers because the service is exceptional . They always take care of the customer with courtesy and professionalism . Well done, team because the service is exceptional . They always take care of the customer with courtesy and professionalism . Well done, team More