Back

O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

Directions

By Type

Showing 420 reviews

July 27, 2021

James Rule was fantastic from start to finish with helping me find a new car. I can’t say enough good things about the friendly and helpful staff More

by Cottonekylea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 27, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car! Thank you for your feedback and for giving us a five star rating! We appreciate you!

July 27, 2021

I had a very good and positive experience at O'Brien Mitsubishi. I didn't have much time to find a replacement car for my son, and it was very convenient that I could "one shop stop" at this business. More

by ww1579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 27, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and for giving us a five star rating. We appreciate you.

July 27, 2021

James Rule was my salesman and he was awesome found exactly what I was looking for. I have bought several vehicles from O'Brien and James Rule has always made the process very smooth and easy for me. I More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 28, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation, loyalty, wonderful feedback and for giving us a five star rating.

July 27, 2021

Amazing service and great people. Willing to work with you to get you what you want! Jay Miller is great to work with and so helful. More

by pandabear1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 27, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful comments and for giving us a five star rating. We appreciate you!

July 26, 2021

Dealership was excellent! Everyone was very friendly and made the process very easy! Would definitely recommend Tyler McCarthy and the entire crew to anyone looking for a new car! More

by Laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 26, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback and for giving us a five star rating! We appreciate you, Laurie,

July 22, 2021

TMac was fantastic! From Steven to Billie to the service dept. Hands down the best experiment I’ve Ever had buying a car or anything for that matter. You the man TMac! More

by Jake P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 23, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review, Jake. We are glad that you had a great car buying experience with Tyler, Steve and Billy. We appreciate you!

July 19, 2021

The dealership was wonderful. Stocked snacks and refreshments, a clean waiting room. Clean bathrooms. Light atmosphere. Everyone working showed great hospitality, and made us feel important. More

by corsav97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy, Jamie Blevins, Gabrielle Pate, Sara Jamour, Jay Miller, DELFA FRANK
Jul 19, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and for giving us a five star rating..

July 17, 2021

I really have to give O'Brien Mitsubishi an excellent rating. I made a positive decision on one car. Not the car I was hoping for. After thinking about it overnite, I wondered if I should settle for okay More

by Betsy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Morris, 5 stars, Jamie Blevins, Jay Miller
Jul 19, 2021 -

O'Brien Mitsubishi of Normal responded

Betsy, congratulations on your 2020 Kia Soul! Thank you for your wonderful feedback and for giving us a five star rating. We appreciate you!

Jul 19, 2021 -

Betsy responded

No problem. I really appreciated all you did for me.😊

July 16, 2021

Thanks to Cory Raley for another great buying experience! Made the process simple and easy. We will be back again to see Cory for our future needs. More

by Todd
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 19, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and for giving us a five star rating. We appreciate you.

July 16, 2021

Cory Raley was absolutely fabulous helping our family (again) to find the perfect car for us! He is so easy to work with good and fair negotiations. Would highly recommend Mr. Raley to work with in the t More

by wndysu04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cory Raley
Jul 19, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and for giving us a five star rating. We appreciate you.

...
34
...