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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

July 29, 2021

Around two weeks ago I went into O’Brien to find the perfect car for me. I have been to many car dealerships and have had multiple issues with dealers. I finally found a reliable worker that helped me f More

by Julia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 29, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback and for giving us a five star rating. We appreciate you.

July 29, 2021

Tyler McCarthy Was amazing. He listened to our wants out of a new vehicle and went above and beyond in meeting our expectaions. He was super helpful showed us several options and helped make the car buy ex More

by babypollard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 30, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation, wonderful feedback and for giving us a five star rating. We appreciate you.

July 29, 2021

Very professional, my salesman Tyler McCarthy was very upfront , he played no games how a lot of car salesman do . Tyler made sure I knew what I was buying , he's very knowledgeable about what he sales k More

by Deonkas
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy , Jay Miller
Jul 30, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback and for giving us a five star rating. We appreciate you!

July 27, 2021

Amazing service and great people. Willing to work with you to get you what you want! Jay Miller is great to work with and so helful. More

by pandabear1616
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 27, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful comments and for giving us a five star rating. We appreciate you!

July 27, 2021

James Rule was fantastic from start to finish with helping me find a new car. I can’t say enough good things about the friendly and helpful staff More

by Cottonekylea
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 27, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car! Thank you for your feedback and for giving us a five star rating! We appreciate you!

July 27, 2021

I had a very good and positive experience at O'Brien Mitsubishi. I didn't have much time to find a replacement car for my son, and it was very convenient that I could "one shop stop" at this business. More

by ww1579
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 27, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and for giving us a five star rating. We appreciate you.

July 27, 2021

James Rule was my salesman and he was awesome found exactly what I was looking for. I have bought several vehicles from O'Brien and James Rule has always made the process very smooth and easy for me. I More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 28, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation, loyalty, wonderful feedback and for giving us a five star rating.

July 26, 2021

Dealership was excellent! Everyone was very friendly and made the process very easy! Would definitely recommend Tyler McCarthy and the entire crew to anyone looking for a new car! More

by Laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 26, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback and for giving us a five star rating! We appreciate you, Laurie,

July 22, 2021

TMac was fantastic! From Steven to Billie to the service dept. Hands down the best experiment I’ve Ever had buying a car or anything for that matter. You the man TMac! More

by Jake P
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 23, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review, Jake. We are glad that you had a great car buying experience with Tyler, Steve and Billy. We appreciate you!

July 19, 2021

The dealership was wonderful. Stocked snacks and refreshments, a clean waiting room. Clean bathrooms. Light atmosphere. Everyone working showed great hospitality, and made us feel important. More

by corsav97
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy, Jamie Blevins, Gabrielle Pate, Sara Jamour, Jay Miller, DELFA FRANK
Jul 19, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and for giving us a five star rating..

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