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O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 420 reviews

September 09, 2021

James Rule made my morning!I was offered a great deal on James Rule made my morning! I was offered a great deal on a trade in that I had as well as a great deal on a vehicle that I wanted. I got just the ve More

by dtomeshia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 09, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation, feedback and for giving us a five star rating. We appreciate you.

September 08, 2021

Thank you for the amazing experience. It was our 1st time buying a new vehicle and James made the paperwork filled process fun and enjoyable. More

by KristaW
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 08, 2021 -

O'Brien Mitsubishi of Normal responded

Congrats on your purchase! We're so glad to hear James gave you such a great car buying experience! Thank you for your positive recommendation! We couldn't appreciate you more! Welcome to the O'Brien Team Family and we hope you are enjoying every second of your new ride!

August 27, 2021

I purchased a car with Tyler McCarthy and I had an absolutely wonderful experience! I would definitely recommend going here for your car needs! More

by Ms.sassyann01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins, Gabrielle Pate
Aug 30, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your car purchase. We are happy Tyler did a great job and provided an exceptional experience. Thank you for your wonderful feedback and for giving us a five star rating. We appreciate you.

August 24, 2021

James Rule was very helpful! Would buy from here again. More

by Whitjohnny567
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Aug 24, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your purchase! Happy to hear James took great care of you! We greatly appreciate you. Welcome to the O'Brien Mitsubishi family and we hope you're enjoying every second of your new ride!☺

August 22, 2021

Tyler McCarthy did a great job getting my wife and I the information we were looking for while researching the new Outlanders! More

by Dustin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Aug 23, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you Dustin for sharing your feedback with us. We appreciate you.

August 18, 2021

Was at a different dealership and they wouldn’t let me test drive a vehicle since I didn’t have my own insurance… why would I have insurance if I don’t own a vehicle yet? We called O’brien Mitsubishi, and More

by aubreenicole16
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Aug 19, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car purchase! We are happy James did a great job and provided an exceptional experience. Thank you for your recommendation, feedback and for giving us a five star rating. We appreciate you!

August 17, 2021

Jay Miller is an excellent salesman. He is very knowledgeable about all features on all cars. He is very personable and goes out of his way to be extremely helpful and answer all questions. He is More

by Ericksonw26
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Aug 19, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful comments on your experience and for giving us a five star rating.

August 16, 2021

Tyler McCarthy's sales approach was just what I needed after a week of frustration from other local dealerships. Tyler found me exactly what I needed, did not try to push me beyond my budget, and got me More

by Cory Beverlin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Aug 17, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful comments and for giving us a five star rating. We appreciate you.

August 14, 2021

Corey Raley was an awesome salesperson and very knowledgeable about the vehicle we wanted. Corey and all the staff that helped are the very reason we keep coming back. This is our third Outlander a More

by Brenda
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Corey Raley
Aug 16, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your recent purchase! Thank your for your loyalty, feedback and for giving us a five star rating. We appreciate you, Brenda.

Aug 16, 2021 -

Brenda responded

This is our third car from O’Brien, we love the service department the sales team and the environment. Cory is a great salesman always ready to answer our questions and no one is pushy.

Aug 17, 2021 -

O'Brien Mitsubishi of Normal responded

We are happy to provide exceptional service, every time. Thank you for being a part of the O'Brien Family!

August 11, 2021

James Rules was awesome, he was patient, knowledgeable and personable. More

by Maurice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Aug 12, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful comments, and for giving us a five star rating. We appreciate you, Maurice.

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