O'Brien Mitsubishi of Normal

We have been a customer of this dealership over 20 years having purchased 4 cars here. having purchased 4 cars here. More

Hi!“James Rule”- Awesome salesman.Very outgoing,Great customer service!! I Highly recommend .🙂 Give him a visit!! customer service!! I Highly recommend .🙂 Give him a visit!! More

James Rule was my salesman. He was very nice and easy to work with. He made the buying experience enjoyable, and i loved it so much that my friend also came and bought a car from him a few days later. We si work with. He made the buying experience enjoyable, and i loved it so much that my friend also came and bought a car from him a few days later. We signed our paperwork the same day. Hes definitely a keeper! More

Just purchased the 2022 mitsubishi outlander and I am loving this car. James Rule is the sales person to help you out with your car buying needs. Very upbeat and bubbly guy. When I go back for the 3rd ti loving this car. James Rule is the sales person to help you out with your car buying needs. Very upbeat and bubbly guy. When I go back for the 3rd time to buy a car James Rule will be the one I go to. Thank you James Rule!😁 More

Highly recommend James Rule at O’Brien!!!He is awesome! 2nd car I’ve gotten from them … great experience! 2nd car I’ve gotten from them … great experience! More

Nothing quite like being met with a smiling face and bubbly personality who is no pushy when going through the stressful car buying experience Sara is the perfect car salesperson. She is sweet and will bubbly personality who is no pushy when going through the stressful car buying experience Sara is the perfect car salesperson. She is sweet and will giggle while you punch it on the straight always. She will give you honest, knowledgeable feed back and answer all your questions. 10/10 would recommend. More

Sarah was a great saleswoman ! She helped me find a good car! Very nice and got me exactly what I was looking for ! Highly recommend her ! Thanks so much girl !! car! Very nice and got me exactly what I was looking for ! Highly recommend her ! Thanks so much girl !! More

Purchased my new 2021 Outlander from James Rule and was very pleased with his professionalism and help in guiding me to the car. Very helpful very pleased with his professionalism and help in guiding me to the car. Very helpful More

If I could give no stars that’s what I would choose. The service department is just horrible. Every time I go in there with a problem I am blown off and today was told the most stupidest thing I have ever h service department is just horrible. Every time I go in there with a problem I am blown off and today was told the most stupidest thing I have ever heard in my life. About to loose another customer due to the poor choices they make. More

Absolutely great experience, friendly atmosphere and I got a fantastic deal on my Mitsubishi Outlander! Everyone was wonderful to work with but I greatly recommend working with Tyler McCarthy, he was so f got a fantastic deal on my Mitsubishi Outlander! Everyone was wonderful to work with but I greatly recommend working with Tyler McCarthy, he was so friendly and helpful, a true gem to work with. Thanks Tyler More