O'Brien Mitsubishi of Normal

This was the fastest and easiest car purchase I have ever experienced. Jay was very knowledgeable about the truck I was buying. I already came in with my "car salesman" filter, but I didn't feel like Jay was experienced. Jay was very knowledgeable about the truck I was buying. I already came in with my "car salesman" filter, but I didn't feel like Jay was trying to "sell" me on anything making me very comfortable. He was upfront and honest, which I knew because I had already done my own research on the car and price. He worked with me on the price if my trade in and I was very pleased with the service of the entire dealership. If you would like to buy a car from this dealership I highly recommend Jay and this dealership, it was my sincere pleasure to have dealt with them both!! Thank you Jay!! More

Sara Studer. She is very friendly and helpful and willing to work the deal out to work the deal out More

Very easy to purchase a car here. Our sales rep, Tyler was completely knowledgeable about the vehicle. He was easy to work with. The finance manager was quick and very transparent. I would highly recommen was completely knowledgeable about the vehicle. He was easy to work with. The finance manager was quick and very transparent. I would highly recommend going there and we will return. More

James Rule was a pleasure to work with. He was truthful and to the point. I would definitely buy again from him. Alan Taylor and to the point. I would definitely buy again from him. Alan Taylor More

James Rule, RULES! The process was super easy! Thanks for all your hard work James! all your hard work James! More

11/4/2021 I was at the dealership looking at the Mitsubishi's and Sara Studer came out and told me about the Outlanders I was looking at. She was very knowledgeable about the car and I drove it off Mitsubishi's and Sara Studer came out and told me about the Outlanders I was looking at. She was very knowledgeable about the car and I drove it off the lot and I'm very happy with my new car. She knows how to make you not want to look any place else. More

Bought a new Outlander from Tyler and couldn't be happier! Thanks again to everyone at O'Brien! happier! Thanks again to everyone at O'Brien! More

We have been a customer of this dealership over 20 years having purchased 4 cars here. having purchased 4 cars here. More

Hi!“James Rule”- Awesome salesman.Very outgoing,Great customer service!! I Highly recommend .🙂 Give him a visit!! customer service!! I Highly recommend .🙂 Give him a visit!! More

James Rule was my salesman. He was very nice and easy to work with. He made the buying experience enjoyable, and i loved it so much that my friend also came and bought a car from him a few days later. We si work with. He made the buying experience enjoyable, and i loved it so much that my friend also came and bought a car from him a few days later. We signed our paperwork the same day. Hes definitely a keeper! More