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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

November 28, 2021

James Rule was very informative and helpful! He was upfront, honest, and not pushy! Would definitely come back. More

by Sabrina Gomez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Nov 29, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you so much for your feedback and positive recommendation! We are so happy to hear James did such a great job in giving you the best car buying experience. We hope you are enjoying every second of your new vehicle! Welcome to the O'Brien Auto Team Family Sabrina!

November 24, 2021

Tyler made the process so simple. He was knowledgeable about the Outlander and so personable. More

by Cmquinn1208
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Nov 26, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you so much for you feedback and positive recommendation! We are so happy that Tyler made it a great and simple experience for you! We hope you are enjoying every second of your new vehicle. We appreciate you!

November 23, 2021

Had to buy six company cars. James and his team at O’Brien Mitsubishi were excellent to work with! They took the time to answer my questions and walked me through the entire buying process. Highly rec More

by JLavaz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Nov 24, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your recommendation. We are happy you chose O'Brien Mitsubishi of Normal for your business car needs. For sharing your amazing experience with James and our team, and for giving us a five star rating! Most of all, we want you to know, we appreciate you!

November 22, 2021

This was the fastest and easiest car purchase I have ever experienced. Jay was very knowledgeable about the truck I was buying. I already came in with my "car salesman" filter, but I didn't feel like Jay was More

by Willemt32
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Nov 23, 2021 -

O'Brien Mitsubishi of Normal responded

Congratulations on your purchase! Thank you for your recommendation, wonderful comments regarding your experience with us and for giving us a five star rating. We appreciate you!

November 15, 2021

Sara Studer. She is very friendly and helpful and willing to work the deal out More

by bakerbilly1989
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Nov 15, 2021 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a good job in giving you a great experience with us! Thank you for your feedback and positive recommendation! We appreciate you!

November 15, 2021

Very easy to purchase a car here. Our sales rep, Tyler was completely knowledgeable about the vehicle. He was easy to work with. The finance manager was quick and very transparent. I would highly recommen More

by Deevacath
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Nov 16, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you so much for your feedback and positive recommendation! We are so happy to hear that Tyler was able to give you such a great experience with us! Congrats on your purchase! We appreciate you! Welcome to the O'Brien Auto Team Family!

November 10, 2021

James Rule was a pleasure to work with. He was truthful and to the point. I would definitely buy again from him. Alan Taylor More

by Mouse
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Nov 10, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you so much for the feedback and positive recommendation! We are so happy to hear James made your car buying experience enjoyable! Welcome to the O'Brien Auto Team Family!

November 10, 2021

James Rule, RULES! The process was super easy! Thanks for all your hard work James! More

by Theobaldkeely
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Nov 11, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and positive recommendation! We are so happy to hear that James gave you such a great car buying experience! Congratulations on your purchase! We hope you are enjoying every second of your new ride!

November 06, 2021

11/4/2021 I was at the dealership looking at the Mitsubishi's and Sara Studer came out and told me about the Outlanders I was looking at. She was very knowledgeable about the car and I drove it off More

by tweety729
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer- the five stars are for Sara, I never worked with Jay, Jay Miller
Nov 08, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback and positive recommendation! We hope you are enjoying every second of your new ride ! We couldn't appreciate you more! We are so happy to hear Sara did such a great job in giving you an enjoyable car buying experience!

October 30, 2021

Bought a new Outlander from Tyler and couldn't be happier! Thanks again to everyone at O'Brien! More

by Laurie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Nov 02, 2021 -

O'Brien Mitsubishi of Normal responded

Thank you so much for your feedback and positive recommendation. We are so happy to hear that Tyler did such a great job in making the car buying experience enjoyable for you! We appreciate you Laurie! Welcome to the O'Brien Auto Team Family!

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