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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

March 13, 2022

Awesome experience! Kind and welcoming staff and NOT PUSHY!!! The best car buying experience I’ve ever had! More

by awhcravens9
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Mar 14, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We appreciate you!

March 12, 2022

I had a wonderful experience buying an Eclipse Cross. James Rule treated me like any other customer that walked through the door, even tho I am 22 years old. He new exactly what I wanted and even worked More

by Alexpappas223
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins, Gabrielle Pate, Sara Jamour, Jay Miller, DELFA FRANK
Mar 14, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that you had a good experience with James. We hope you enjoy your Eclipse Cross! We appreciate you!

March 10, 2022

Sara Studer was great to work with. We had our mind set on getting our car sold and she made sure that happened without any hassle. We got exactly what we were hoping for and a great ex More

by Joshlercel
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Mar 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Josh! We are glad that you got exactly what you wanted and that Sara gave you a great experience! We appreciate you!

Mar 14, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you a great experience with us! Congratulations on selling your vehicle! We apperciate you Josh!

March 10, 2022

Such a great experience working with Sara! It was nice to not feel pressured or rushed in our decision process. We are in love with our new Outlander & our customer service the last 48 hours. More

by Brad & Ashley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Mar 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you Brad and Ashley for the 5 star review! We are happy that you enjoyed working with Sara! We hope you enjoy your new Outlander! We appreciate you!

Mar 14, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you a great experience with us! We are also so happy to hear you are enjoying your new vehicle!We apperciate you Brad and Ashley!

March 09, 2022

James Rule was helpful and patient with us as we looked for a car with kids in tow More

by azshelton134
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James rule
Mar 10, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was helpful and patient during your experience here. We appreciate you!

March 08, 2022

Jay the Man! Got all my cars from this dealership always had the pleasure to work with Jay, process can’t be easier! More

by Saljook
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 08, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Jay did such a great job in giving you a great experience with us! We apperciate you!

March 06, 2022

I had a great experience purchasing my new vehicle. James was patient, informative and a pleasure to work with. More

by Ivory Vaughn
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Mar 08, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your positive feedback and recommendation! We are so happy to hear that James did such a great job in giving you a great experience with us! We apperciate you!

March 05, 2022

Jay at O'Brien Mitsubishi made my car buying experience quick and efficient. He listened to my needs for a new car and helped me select what car would work best. He easily worked in my budget and didn't pu More

by Ryan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 07, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your positive feedback and recommendation! We are so happy to hear that Jay gave you such a great experience with us! We apperciate you Ryan!

February 26, 2022

Sara Studer was an amazing woman to work with. She got me into a car that was just right for me and my daughter. She never once made me feel wrong or stupid and never took advantage of me. More

by lacytherien
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Feb 28, 2022 -

O'Brien Mitsubishi of Normal responded

Congratulations on your new car purchase. We are happy Sara did a great job. Thank you for your recommendation, for sharing your experience with us and for giving us a five star rating. We appreciate you.

February 24, 2022

James Rule is the man. I have never bought a car before but with his help it was so easy. He took the time to explain everything to me. More

by angel08242003
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Feb 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was able to assist you with your first car buying experience! We appreciate you!

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