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O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 420 reviews

April 27, 2022

I went to Obrien Mitsubishi to look at a used car and was greeted by a very nice salesman named James Rule. He worked really hard to find the type of car we were looking for, but unfortunately with no luck. More

by Jwissinger1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Apr 28, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that James did such a great job in giving you a great experience with us! We hope you are enjoying every second of your new vehicle! We apperciate you!

April 27, 2022

I was searching for a few months for a newer car. Then like magic I received an email talking about what deals they had. I text what I was looking to look at and when I came in that and another was t More

by cllawhu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule, Curt, and can't remember the finance guy so nice all of them
Apr 28, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for sharing your experience with us! We are so happy hear that James did such a great job in giving you a great experience with us! We hope you are enjoying your new vehicle!

April 26, 2022

I have bought several vehicles from Obrien Mitsubishi. My latest one is a 2022 Mitsubishi eclipse cross. My salesman James Rule was awesome as always there's not another salesman I would choose to go to! More

by Satisfied customer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Apr 26, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that James did such a great job in giving you a great experience with us! We hope you are enjoying every second of your new vehicle! We apperciate you!

April 26, 2022

Me and my boyfriend have dealt with Sara when we purchased his vehicle. So when I decided to purchase my vehicle. And we didn’t heist to contact Sara for another purchase. She is very professional More

by carlymatas89
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Apr 26, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you so much for sharing your experience with us! We are so happy to hear that Sara was able to give you an enjoyable experience with us! We apperciate you!

April 14, 2022

Our salesman, James Rule, was the perfect balance of friendly, interested, helpful and knowledgeable without being pushy or aggressive. We went by just to look but ended up leaving a deposit and pickin More

by shebets
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Apr 14, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We are glad that James was friendly, helpful and knowledgeable! We a[appreciate you!

April 13, 2022

Jay was very helpful finding a my new car. I love it!. I travel as a nurse and need a dependable car. I have been doing business with Mitshibishi for years. The service is excellent as well. More

by cyshochstetler
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Apr 13, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We are glad that Jay was very helpful during your car buying experience! Thank you for being a loyal customer! We appreciate you!

April 12, 2022

Sarah Studer helped me I came all the way from Missouri to get a car from her, she helped me so much with her knowledge of my vehicle, I had to drive back home which is almost 200 miles away she showed me More

by Ms Griffin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Studer
Apr 13, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was knowledgeable during your experience with us! We appreciate you!

April 08, 2022

I unexpectedly needed a car after mine broke down and am so glad we landed at O'Brien Mitsubishi. Tyler was amazing to work with. He was kind and patient as he answered all of my questions. I drove away wit More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Apr 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Sam. We are glad that Tyler was amazing to work with. We are glad that he was kind and patient with all of your questions. We are glad that you got a vehicle that fits all of your needs! Thanks again, Sam! We appreciate you!

April 07, 2022

I enjoyed purchasing my first car Sara did and amazing job in making me feel comfortable and going through all my options I appreciate her so much !! More

by Alexya
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studur
Apr 07, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Alexya for the great review about Sara! We are happy that she made you feel comfortable during your first car buying experience! We appreciate you!

March 31, 2022

The easiest and most pleasant car buying experience I’ve ever had. Sarah Studer was exceptional in helping me to purchase the exact car I was looking for. I would recommend her to anyone! More

by jenk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah Studer
Mar 31, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for your positive feedback and recommendation! We are so happy to hear that Sara was able to give you such a great experience with us! We hope you are enjoy every second of your new vehicle Jen!

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