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O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 420 reviews

May 05, 2022

James Rule attended me and my husband yesterday. All the time, he was very kind and made a great effort to finalize the sale of my car quickly and satisfactorily. He is a really good salesman! More

by judaynecastillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
May 06, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that James did such a great job in giving you an amazing experience with us! We hope you are enjoying every second of your new vehicle! We apperciate you!

May 04, 2022

Jay Miller and the team at O’Brien were amazing. Jay made it so easy and stress free.. Told him what suv we were interested in and our family budget and Jay did the rest.. Jay had everything ready t More

by brittanymarty13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
May 04, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for sharing your experience with us! We are so happy to hear that Jay did such a great job in giving you a great experience with us! We hope you ware enjoying every second of your new vehicle!

May 03, 2022

Bought a brand new 2022 Outlander from Sara Studer! I was “just looking” for a potential new car and I must say, this was an absolute amazing experience from the start! She was very informative about a More

by emilou015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you such a great experience with us! We apperciate you!

April 30, 2022

Tyler McCarthy did an amazing job helping me pick my new car. He is very knowledgeable about the cars he selling and eager to answer any questions you may have. More

by aidanvader17
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Tyler did such a great job in giving you a great experience with us! We apperciate you!

April 30, 2022

Worked with Tyler and he was super helpful. Made the process quick and easy. Definitely recommend! More

by Happyturkey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you so much for sharing your experience with us! We are so happy to hear Tyler did such a good job in giving you a great experience with us! We apperciate you!

April 30, 2022

Was not expecting to be able to buy a car, but Tyler got me to drive one home! Awesome service! More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Tyler did such great job in giving you a great experience with us! We apperciate you Sam!

April 30, 2022

James Rule made the process of trading in our car and purchasing a brand new car a smooth and pleasant experience. Professional and personable customer service with attention to detail. Highly recommend More

by Karen M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you so much for sharing your experience with us! We are so happy to hear that James did such a great job in giving you a great experience with us! We apperciate you Karen!

April 30, 2022

Sarah was great to work with. Very good communication and follow up. Would buy again. More

by BFRAKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer and Tyler McCarthy
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you such a great experience with us! We apperciate you!

April 30, 2022

Purchased an eclipse cross with Sara Studers help! She was very helpful and made the car buying experience smooth and easy! More

by 2000kgamble
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Studer, Sara
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We hope you are enjoying every second of your new vehicle! We are so happy to hear that Sara did such a great job in giving you a great experience with us! We apperciate you!

April 30, 2022

Worked with Sara Studer to purchase a new car, which was an eclipse cross. She was helpful, knowledgeable, and was willing to double check on questions I had that were outside of her normal work. More

by Doug B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara studer
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for sharing your experience with us! We hope you are enjoying every second of your new vehicle! We apperciate you!

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