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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

May 10, 2022

James Rule helped us purchase the exact car we wanted and helped get a great trade in deal! Highly recommend him!!! More

by SraMichaelCHarris
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
May 10, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was able to help you find the exact car that you wanted! We appreciate you!

May 10, 2022

Sara Studer was very helpful while I was buying my car. She was professional, relaxed, and very personable. I would suggest her to my friends. More

by b hinckley
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
May 10, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was helpful, professional, relaxed and personable during your experience with us. We appreciate you!

May 07, 2022

Sara Studer was great! Will come back to her when it's time for a new car again. The whole process was easy and painless! More

by Gena_dawn_04
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
May 09, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for sharing your experience with us! We are happy to hear that Sara was able to give you a great experience with us! We apperciate you!

May 05, 2022

James Rule attended me and my husband yesterday. All the time, he was very kind and made a great effort to finalize the sale of my car quickly and satisfactorily. He is a really good salesman! More

by judaynecastillo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
May 06, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that James did such a great job in giving you an amazing experience with us! We hope you are enjoying every second of your new vehicle! We apperciate you!

May 04, 2022

Jay Miller and the team at O’Brien were amazing. Jay made it so easy and stress free.. Told him what suv we were interested in and our family budget and Jay did the rest.. Jay had everything ready t More

by brittanymarty13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
May 04, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for sharing your experience with us! We are so happy to hear that Jay did such a great job in giving you a great experience with us! We hope you ware enjoying every second of your new vehicle!

May 03, 2022

Bought a brand new 2022 Outlander from Sara Studer! I was “just looking” for a potential new car and I must say, this was an absolute amazing experience from the start! She was very informative about a More

by emilou015
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you such a great experience with us! We apperciate you!

April 30, 2022

Worked with Tyler and he was super helpful. Made the process quick and easy. Definitely recommend! More

by Happyturkey1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you so much for sharing your experience with us! We are so happy to hear Tyler did such a good job in giving you a great experience with us! We apperciate you!

April 30, 2022

Was not expecting to be able to buy a car, but Tyler got me to drive one home! Awesome service! More

by Sam
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Tyler did such great job in giving you a great experience with us! We apperciate you Sam!

April 30, 2022

James Rule made the process of trading in our car and purchasing a brand new car a smooth and pleasant experience. Professional and personable customer service with attention to detail. Highly recommend More

by Karen M
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you so much for sharing your experience with us! We are so happy to hear that James did such a great job in giving you a great experience with us! We apperciate you Karen!

April 30, 2022

Sarah was great to work with. Very good communication and follow up. Would buy again. More

by BFRAKES
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer and Tyler McCarthy
May 03, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Sara did such a great job in giving you such a great experience with us! We apperciate you!

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