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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

June 13, 2022

I can't say enough about how amazing James is! He's friendly and pleasant, but also willing to go the extra mile to get the best deal for a customer... never pushy, but always professional... he's More

by pattijo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jun 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that he was friendly, patient, and professional! Thank you for being a loyal customer! We appreciate you!

June 08, 2022

Just purchased a new car from Sara. She was amazing! She was able to answer all my questions, was professional and fun to work with. If your looking to buy a new car, ask for Sara:) More

by Schmidgalltj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jun 09, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was fun to work with! We appreciate you!

June 07, 2022

Fast. Friendly. Professional. Sara Struder was a pleasure to work with. I will definitely share this pleasant experience with my friends and family. Th More

by drwilliams2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara, Struder
Jun 09, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was a pleasure to work with! We appreciate you!

June 02, 2022

James Rule was very helpful with getting me a new car. He is the most helpful guy in the world 🌎. More

by lmiller464
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was very helpful during your experience! We appreciate you!

June 01, 2022

Had a great experience with Tyler and Billy! Made the process real easy. Thanks again! More

by Celticsfan23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that you had a great experience with Tyler and Billy and that the process was easy! We appreciate you!

June 01, 2022

James Rule was extremely kind and helpful during the purchase! Would definitely recommend him to anybody! More

by joshcass1998
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 03, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James Rule was extremely kind and helpful during your purchase! We appreciate you!

May 30, 2022

My experience at O’Brien was the best one yet! Sara Studer was awesome! She is really nice and down to earth. She is very knowledgeable about the vehicles and their features, which made it easier More

by dbarger3212
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara Studer
May 31, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was awesome to work with! We are also happy that she was knowledgeable and made the process a breeze! We appreciate you! Enjoy your new Outlander!

May 17, 2022

My experience with Jay was once again amazing! He helped turn a tragic situation into a blessing and I can’t express my appreciation enough! He handled everything with excellence and amazing care. More

by Victoria
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jay Miller
May 17, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that Jay was able to give you such a great experience with us! We appreciate you!

May 14, 2022

James was really easy to work with. He was very helpful and knowledgeable. He was easy to talk to and not pushy. More

by rpdonovan85
Recommend Dealer
Yes
Employees Worked With
James Rule
May 16, 2022 -

O'Brien Mitsubishi of Normal responded

We are so happy to hear that James was able to give you such a great experience with us! We apperciate you!

May 12, 2022

James Rule was great to work with. He was patient with all my questions considering this was my first new car. James made me a good deal and he had the attitude that I love to deal wit More

by nanamrytle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
May 12, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was able to help you find the exact car that you wanted! We appreciate you!

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