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O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 420 reviews

June 25, 2022

I can’t say enough good things about (eagle eye) kate and James . They made made my experience truly amazing!!! More

by Rlaundry18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jun 27, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are so glad that Kate and James made your experience with us truly amazing! We appreciate you!

June 21, 2022

Sara was great to work with very friendly and up front about the current market !! The process was fast and easy ! Highly recommend contacting her and will definitely be using her again in the future More

by Tamtay2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 23, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that Sara was great to work with and that she made the process fast and easy! We appreciate you!

June 21, 2022

Our Salesman was very accommodating & helpful. We had narrowed down to two different models. He walked us through the options of each. Once we narrowed down what we wanted, he was able to show us More

by braavz1
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 23, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review about James Rule! We are glad that he was accommodating and helpful while he helped you puchase exactly what you wanted! We appreciate you!

June 21, 2022

Tyler jumped right in and helped while me and my family were looking at SUV’s and I appreciate his time and effort into helping putting me into a different SUV!!! More

by Allen-Albert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 23, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Allen! We are glad that Tyler jumped right in to help you and your family find an SUV! We appreciate you!

June 19, 2022

James Rule is awesome. He was very pleasant to work with. It was the fastest and best car buying experience I’ve had. I was out with a brand new car within two hours. I’ve More

by Ashmbullock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 20, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was pleasant to work with! We appreciate you!

June 13, 2022

Traveling through Illinois when we noticed low air pressure in a tire. This dealership took care of the problem swiftly and didn’t charge for their services. Thank you Scott and your staff!! More

by Brucewizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in service and mechanic
Jun 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Scott and the rest of our service team got you taken care of swiftly! We appreciate you!

June 13, 2022

James rule was awesome to work with! I knew what I wanted and fell in love with my Murano! More

by Amy sturgeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James rule
Jun 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We are glad that James Rule was awesome to work with! We appreciate you!

June 13, 2022

I can't say enough about how amazing James is! He's friendly and pleasant, but also willing to go the extra mile to get the best deal for a customer... never pushy, but always professional... he's More

by pattijo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jun 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that he was friendly, patient, and professional! Thank you for being a loyal customer! We appreciate you!

June 08, 2022

Just purchased a new car from Sara. She was amazing! She was able to answer all my questions, was professional and fun to work with. If your looking to buy a new car, ask for Sara:) More

by Schmidgalltj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jun 09, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was fun to work with! We appreciate you!

June 07, 2022

Fast. Friendly. Professional. Sara Struder was a pleasure to work with. I will definitely share this pleasant experience with my friends and family. Th More

by drwilliams2016
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Sara, Struder
Jun 09, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara was a pleasure to work with! We appreciate you!

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