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O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 420 reviews

July 21, 2022

Staff was excellent especially Sarah S our sales person! They made this a very fun experience! Thoughtful and very accommodating! More

by Donnadouglasnurse73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah S
Jul 21, 2022 -

Donnadouglasnurse73 responded

Sarah answered any and all questions gor us and was ver knowledgeable!! Great experience!

July 20, 2022

This was the best experience I have ever had buying a car. Tyler was extremely helpful and friendly from start to finish. I will definitely recommend this dealership to my friends and tell them to ask fo More

by mbutler1170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 21, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Tyler was extremely helpful and friendly from star to finish. We appreciate you!

July 19, 2022

Everyone was very friendly and welcoming once again! A very smooth car buying experience for sure! More

by Mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule, Billy Sweet
Jul 20, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Mitchell for the 5 star review! We are glad that James and the rest of the staff here were friendly and welcoming! We are also pleased to hear that you had a smooth car buying experience. We appreciate you!

July 09, 2022

Sara Studer was super helpful and personable! She communicated well throughout the whole process from looking for the right car, to test driving, to purchasing my first brand new car. I highly re More

by Hannahkjohnson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Hannah for the 5 star review! We are so glad that Sara was super helpful and personable! We are also happy that she communicated well throughout the entire process. We appreciate you!

July 08, 2022

Best experience car buying experience we ever had from start to finish. Would definitely recommend! More

by Tamiperez940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cardona
Jul 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that you had the best car buying experience you've ever had! We appreciate you!

July 08, 2022

Went into the dealership with a vehicle chosen test drove one similar to it found out it was out of my price range but tyler Mccarthy that I liked just as much but fit into my budget and I'm happy with the p More

by Logprit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler mccarthy
Jul 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Tyler helped you get into a car that fits your budget! We are also glad that our staff weren't pushy and made sure you knew all the facts before you made your decision. We are looking forward to seeing you again in the future! We appreciate you!

July 03, 2022

Working with Jay to find the perfect SUV was great. He was very friendly and knowledgeable. More

by K&B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 08, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Jay was friendly and knowledgeable! We appreciate you!

July 03, 2022

I bought my car from OBRIEN in 2017 and my experience was great. So great I brought my mom back and she got into a new car that she loves. We were all treated with kindness and I feel like they held my mom More

by 476civic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins, Gabrielle Pate, Sara Jamour, Jay Miller, DELFA FRANK
Jul 08, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that your mom for into a vehicle she loves and that everyone here at the dealership treated you guys with kindness. We appreciate you!

June 29, 2022

Sara Studer was AMAZING! She seriously knows her stuff and was super easy to work with. More

by TomDibbleHomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Jun 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review Tom! We are glad that Sara was knowledgeable and super easy to work with! We appreciate you!

June 29, 2022

I bought my used car with the help of James Rule. The process was very easy, James was so helpful and friendly, and the process felt very smooth! I even traded in my old car, no problem! Even though More

by Cassidy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Cassidy! We are happy that James was very helpful. friendly and made the process smooth and easy! We appreciate you!

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