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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

July 03, 2022

I bought my car from OBRIEN in 2017 and my experience was great. So great I brought my mom back and she got into a new car that she loves. We were all treated with kindness and I feel like they held my mom More

by 476civic
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins, Gabrielle Pate, Sara Jamour, Jay Miller, DELFA FRANK
Jul 08, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that your mom for into a vehicle she loves and that everyone here at the dealership treated you guys with kindness. We appreciate you!

June 29, 2022

Sara Studer was AMAZING! She seriously knows her stuff and was super easy to work with. More

by TomDibbleHomes
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer
Jun 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review Tom! We are glad that Sara was knowledgeable and super easy to work with! We appreciate you!

June 29, 2022

I bought my used car with the help of James Rule. The process was very easy, James was so helpful and friendly, and the process felt very smooth! I even traded in my old car, no problem! Even though More

by Cassidy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Cassidy! We are happy that James was very helpful. friendly and made the process smooth and easy! We appreciate you!

June 25, 2022

I can’t say enough good things about (eagle eye) kate and James . They made made my experience truly amazing!!! More

by Rlaundry18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jun 27, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are so glad that Kate and James made your experience with us truly amazing! We appreciate you!

June 21, 2022

Sara was great to work with very friendly and up front about the current market !! The process was fast and easy ! Highly recommend contacting her and will definitely be using her again in the future More

by Tamtay2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
Jun 23, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that Sara was great to work with and that she made the process fast and easy! We appreciate you!

June 21, 2022

Our Salesman was very accommodating & helpful. We had narrowed down to two different models. He walked us through the options of each. Once we narrowed down what we wanted, he was able to show us More

by braavz1
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 23, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review about James Rule! We are glad that he was accommodating and helpful while he helped you puchase exactly what you wanted! We appreciate you!

June 21, 2022

Tyler jumped right in and helped while me and my family were looking at SUV’s and I appreciate his time and effort into helping putting me into a different SUV!!! More

by Allen-Albert
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler
Jun 23, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Allen! We are glad that Tyler jumped right in to help you and your family find an SUV! We appreciate you!

June 19, 2022

James Rule is awesome. He was very pleasant to work with. It was the fastest and best car buying experience I’ve had. I was out with a brand new car within two hours. I’ve More

by Ashmbullock
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Jun 20, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was pleasant to work with! We appreciate you!

June 13, 2022

Traveling through Illinois when we noticed low air pressure in a tire. This dealership took care of the problem swiftly and didn’t charge for their services. Thank you Scott and your staff!! More

by Brucewizard
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Scott in service and mechanic
Jun 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Scott and the rest of our service team got you taken care of swiftly! We appreciate you!

June 13, 2022

James rule was awesome to work with! I knew what I wanted and fell in love with my Murano! More

by Amy sturgeon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James rule
Jun 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We are glad that James Rule was awesome to work with! We appreciate you!

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