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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

July 27, 2022

Very friendly place to do business. No pushy sales tactics or rude salesman like some dealerships I've been in. More

by Mba1776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy, Billy Sweet
Jul 28, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the great review! We appreciate you!

July 25, 2022

This was by far our best car buying experience. Sara made everything go so smoothly. She answered all our questions we had. Will recommend this place to family and friends More

by Beaner
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Stuber
Jul 25, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara made everything about your experience go by smoothly. We appreciate you!

July 25, 2022

Courteous and efficient attention in customer service. Knowledgable in resources to resolve any car issues. More

by DL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule , Jay Miller
Jul 25, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the wonderful feedback! We appreciate you!

July 21, 2022

Staff was excellent especially Sarah S our sales person! They made this a very fun experience! Thoughtful and very accommodating! More

by Donnadouglasnurse73
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sarah S
Jul 21, 2022 -

Donnadouglasnurse73 responded

Sarah answered any and all questions gor us and was ver knowledgeable!! Great experience!

July 20, 2022

This was the best experience I have ever had buying a car. Tyler was extremely helpful and friendly from start to finish. I will definitely recommend this dealership to my friends and tell them to ask fo More

by mbutler1170
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Jul 21, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Tyler was extremely helpful and friendly from star to finish. We appreciate you!

July 19, 2022

Everyone was very friendly and welcoming once again! A very smooth car buying experience for sure! More

by Mitchell
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule, Billy Sweet
Jul 20, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Mitchell for the 5 star review! We are glad that James and the rest of the staff here were friendly and welcoming! We are also pleased to hear that you had a smooth car buying experience. We appreciate you!

July 09, 2022

Sara Studer was super helpful and personable! She communicated well throughout the whole process from looking for the right car, to test driving, to purchasing my first brand new car. I highly re More

by Hannahkjohnson3
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Hannah for the 5 star review! We are so glad that Sara was super helpful and personable! We are also happy that she communicated well throughout the entire process. We appreciate you!

July 08, 2022

Best experience car buying experience we ever had from start to finish. Would definitely recommend! More

by Tamiperez940
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cardona
Jul 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that you had the best car buying experience you've ever had! We appreciate you!

July 08, 2022

Went into the dealership with a vehicle chosen test drove one similar to it found out it was out of my price range but tyler Mccarthy that I liked just as much but fit into my budget and I'm happy with the p More

by Logprit
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler mccarthy
Jul 11, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Tyler helped you get into a car that fits your budget! We are also glad that our staff weren't pushy and made sure you knew all the facts before you made your decision. We are looking forward to seeing you again in the future! We appreciate you!

July 03, 2022

Working with Jay to find the perfect SUV was great. He was very friendly and knowledgeable. More

by K&B
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 08, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Jay was friendly and knowledgeable! We appreciate you!

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