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O'Brien Mitsubishi of Normal

Normal, IL

5.0
420 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 420 reviews

August 27, 2022

Sara Studer helped me with my trade in! She was very attentive and even helped me when I accidentally left my garage opener in my old car (oops). It was an easy and pleasant experience. More

by lpihlmanlp
Recommend Dealer
Yes
Employees Worked With
Sara
Aug 29, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Sara that was very attentive while she provided you with a pleasant and easy experience! We appreciate you!

August 24, 2022

Sara was very pleasant to work with and she was able to answer all my questions. We will definitely be back to work with her again. More

by Jnavy730
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Studer, Jay Miller
Aug 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are happy to hear that Sara was very pleasant to work with and that she was able to answer all of your questions! We appreciate you!

August 24, 2022

Sara Student did a great job assisting us with our trade in. The people at O'Brien Mitsubishi in normal went above and beyond and even stayed late to help us get into our new car same day! We will definitel More

by ashvent91011
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara Student, Billy Sweet, Jay Miller
Aug 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are happy to hear that Sara did a great job assisting you with your trade-in! We are thrilled to know that our team at O'Brien Mitsubishi went above and beyond and even stayed late to help you get into your new vehicle! Again, thank you for the kind words. We appreciate you!

August 23, 2022

Great dealership with lots of helpful people. I was able to make a deal with my dealer and her manager and left very happy with my purchase. I was also able to go directly through my bank which w More

by lily.esparza
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicole Cardona
Aug 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are happy to hear how great our dealership is and that the workers are helpful! We are also thrilled to know that you are happy with your purchase! We appreciate you!

August 23, 2022

I had a great experience at O’brien Mitsubishi! They went out of their way to make everything go smooth…and we are completely satisfied. Our salesman James was very helpful in the process, we appr More

by Aplath626
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Aug 24, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are happy to hear your experience with O'Brien Mitsubishi was great! We are also glad to know that our team went out of their way to make everything go smoothly and you are completely satisfied! We are thrilled to hear that James was helpful! Again, thank you for the kind words! We appreciate you!

August 21, 2022

James Rule was amazing. I appreciated his honesty and patience with me. He made me feel secure in my decision and he answered every question I had multiple times 🥰. More

by ANGELLH
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Aug 22, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are happy to hear that James was amazing, honest and patient with you! We are thrilled James made you feel secure in your decision and that he answered every question you had! We appreciate you!

August 20, 2022

Had an amazing experience working with James Rule, very funny, helpful and made the process very easy!! Would recommend to anyone looking for a new car and especially working with James for an enjoyable ti More

by Mykela
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Aug 22, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are thrilled that you had an amazing experience working with James, that he was funny, helpful and made the process very easy for you! We apprecaite you!

August 20, 2022

James Rule hands down made getting a car a pleasure! He treated us with respect and didn't rush us through anything. Would highly recommend O'Brien team. James rule you truly do RULE!!! More

by concklinjeff94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Aug 22, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are happy to hear James made getting a car a pleasure! We are glad to know he treated you with respect and did not rush you through anything! We appreciate you!

August 14, 2022

We had wonderful experience at O’Brien. We worked with Tyler & he did an awesome job. He was thorough explaining all aspects of the vehicle & answering all of our questions. The entire expe More

by Justine
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy. Billy ? (The lender)
Aug 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you, Justine for the 5 star review! We are glad that Tyler was thorough in explaining all aspects of the vehicle and answered all your questions. We are glad that you had a smooth and wonderful experience! We appreciate you!

August 12, 2022

Jay Miller gave me excellent service from the first call until I drove away.with my new Mitsubishi 2022 Outlander. Every question I had was answered. He took his time to show me all the features of my new More

by Nburks1212
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Aug 15, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Jay provided you with an excellent experience and was able to answer all your questions! We appreciate you!

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