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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

September 28, 2022

Went in with no idea what I was looking for and Nicole was so kind and helpful! I didn’t buy but as soon as I’ve made up my mind on which model I want I will be back and asking for her help again :) More

by Carolineryan7
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Nicole Nodarse
Sep 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are happy to hear that Nicole was so kind and helpful! We hope to see you soon! We appreciate you!

September 28, 2022

Was in a bind and looking for something reliable and efficient to get me around, not only did James Rule do that, he put me in something that far exceeded my expectations! More

by Jrule1245
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad to hear that James was able to find you something reliable, efficient, and also exceeded your expectations! We appreciate you!

September 28, 2022

Tyler McCarthy and the whole team were absolutely fantastic! Couldn’t be happier with my purchase! More

by Mba1776
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy, Jay Miller
Sep 30, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are happy to hear that Tyler and the rest of our team were absolutely fantastic! We are thrilled to know that you could not be happier with your purchase! We appreciate you!

September 26, 2022

Came in to buy a car from James Rule. He was a perfect gentleman I told him I will be back to buy a car from him.. You all chose the right one when you hired that man. Very intelligent ma More

by Chatty
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 27, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind! We are happy to hear that James was a perfect gentleman! We are glad that you will be returning and working with him! We appreciate you! 

September 24, 2022

We worked with Tyler McCarthy to find a nice little car for our son. Great experience! More

by jelrich22
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Sep 26, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Tyler gave you a great experience while finding a vehicle for your son! We appreciate you!

September 22, 2022

My salesman and the O’Brien team were very professional and very kind and helpful.thank you! More

by bacus01
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James last name? , Jay Miller
Sep 22, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are happy our team was very professional, very kind, and helpful! We appreciate you!

September 20, 2022

Our salesman, James, was efficient and friendly without being pushy. He knew all the aspects of the car’s features and helped us learn them. The whole process was painless and we would recommend him to any More

by cindydiekhoff
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Rules
Sep 22, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the kind words! We are happy to hear that James was efficient and friendly without being pushy. We are glad to know that he helped you guys learn the features of the cars due to his knowledge. Thank you again for the kind words! We appreciate you!

September 17, 2022

The whole O’Brien team was awesome and a big shout out to Nicole Cardone thanks for everything More

by R C
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Sep 19, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are happy that our team was awesome, especially Nicole! We appreciate you!

September 13, 2022

Great service! Kate was outstanding as always. Only place I have ever bought a car. More

by Muin92
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kate Morris
Sep 14, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Kate was outstanding! We appreciate you!

August 31, 2022

I went into O’Brien Mitsubishi looking for a car and I ran into Sara and she helped me find a car to my liking. She was so sweet and I would recommend her to anyone wanting a new car! More

by Mary Beth
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sara
Sep 01, 2022 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are happy to hear that Sara helped you find a new car to your liking. We are also glad that she was sweet and that you would recommend her to others! We appreciate you!

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