Back

O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

Directions

By Type

Showing 413 reviews

April 24, 2023

Tyler met us and introduced himself right away. I showed him the SUV I was looking at but it was not on the lot as it had not arrived yet. He did offer to let me test drive one just like what I wa More

by cls5564
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler McCarthy
Apr 25, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that you had a great experience with Tyler and Billy! We hope you enjoy your new Outlander!

April 20, 2023

James was amazing helping me find my new Outlander! He was kind, knowledgeable, persistent and has a very good sense of humor! I definitely recommend working with James! More

by Pack_attack10
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Apr 20, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James was kind, knowledgeable, persistent during your time here! We hope you enjoy your new Outlander! We appreciate you!

March 31, 2023

James Rule helped me look for a car and he was nothing but helpful and such a happy soul. unfortunately the car wasn’t in my price range but i definitely recommend you go look with James Rule. More

by izzy
Recommend Dealer
Yes
Employees Worked With
James Rule
Mar 31, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review. We are happy to hear that James helped you look for a car, was nothing but helpful, and was a happy soul. Thank you for recommending James. We appreciate you!

March 29, 2023

Jim was easy to work with, told him what I was looking for and that a trade in. He had a car pulled up and suggested to test drive it. While we were gone he checked our trade in. Jim is outstanding on More

by pschad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule salesman , Jay Miller
Mar 29, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that you had an excellent experience working with James! We are glad that he was outstanding on listening to your questions and that he was very helpful! We appreciate you!

March 28, 2023

I looked at a car with James Rule and he was just the nicest and most helpful person around.i had the best experience with him even though I didn't buy a car I will for sure be coming back soon. More

by Happy customer
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
James Rule
Mar 29, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you, for the great review! We are glad that James Rule was nice and helpful. We are glad that you had the best experience! We appreciate you!

March 28, 2023

I went in to just look around and I was greeted by James Rule. He was so nice and helpful and showed me as many cars that would fit my needs unfortunately I didn’t find one in my price range. But if you are More

by Mary Beth
Recommend Dealer
Yes
Employees Worked With
James Rule
Mar 29, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you, Mary Beth for the great review! We are glad that James Rule was nice and helpful. We appreciate you!

March 03, 2023

great service, Jay was great and very helpful, will be back again next year for another More

by exofdfireman
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Mar 06, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that Jay was great and very helpful! We appreciate you!

February 27, 2023

Would recommend these place to anybody! Tyler truly listened to my needs and got me in the perfect car! More

by Mba1776
Recommend Dealer
Yes
Employees Worked With
Tyler
Feb 28, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We appreciate you!

February 26, 2023

Always friendly and very helpful, I have never had a better car buying experience. Tyler and Billy do great work and made me feel well taken care of. More

by michael.priller
Recommend Dealer
Yes
Employees Worked With
Tyler and Billy
Feb 27, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Michael! We are glad that Tyler and Billy were great to work with and that you have a great experience! We appreciate you!

February 25, 2023

Gabrielle was awesome! Super friendly and made the process easy. He worked with my price range and I walked out with exactly what I wanted. This is my second car I’ve bough More

by jessicaslezak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jamie Blevins, Gabrielle Pate
Feb 27, 2023 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that you had a super friendly and easy experience. Thank you for being a loyal customer! We appreciate you!

...
10
...