![](https://dealerrater.com/ncdn/s/2.20250127.944/Graphics/icons/close-x-orange.png)
O'Brien Mitsubishi of Normal
Normal, IL
Filter Reviews by Keyword
By Type
Showing 420 reviews
I came in to just look around at cars where I was greeted by James Rule! He was so sweet and he helped me find an amazing car that fits all my needs! Unfortunately I didn’t have the money right now but I wil by James Rule! He was so sweet and he helped me find an amazing car that fits all my needs! Unfortunately I didn’t have the money right now but I will for sure be back! More
I went to Obrien Mitsubishi looking for an impossible buy and even though my salesman James Rule wasn't able to find it for me he sure did go above and beyond trying. He isn't giving up either!! That's dedic and even though my salesman James Rule wasn't able to find it for me he sure did go above and beyond trying. He isn't giving up either!! That's dedication! More
I recently bought a truck at O,BRIEN of normal. All the salesman were very nice and helpful. I worked with Tyler mostly and he was great and got me what I was looking for. Thanks again tyler. All the salesman were very nice and helpful. I worked with Tyler mostly and he was great and got me what I was looking for. Thanks again tyler. More
Came in to sell my jeep but after review, found it was better and easier to just trade it in. Alex has helped every step of the way and made it an extremely easy and smooth process. better and easier to just trade it in. Alex has helped every step of the way and made it an extremely easy and smooth process. More
Alex Smith was our salesman and he was very easy to talk to. Even enjoyed having him with us when we test droive the Outlander. We told him what we wanted and went to test drive other options and he went ri to. Even enjoyed having him with us when we test droive the Outlander. We told him what we wanted and went to test drive other options and he went right to work finding us the exact vehicle we wanted. He was very knowledgeable about the vehicle and was able to answer any questions we asked. Thank you for such a pleasant experience! More
My salesman was Tyler he was very knowledgeable and friendly to deal with. I really appreciated that he wasn’t pushy or trying to put me in to something I didn’t want! This is my second Outlander that friendly to deal with. I really appreciated that he wasn’t pushy or trying to put me in to something I didn’t want! This is my second Outlander that I’ve purchased from this dealership . The service department is excellent and customer service is wonderful here. Very happy owner of an Outlander!! More
Tyler met us and introduced himself right away. I showed him the SUV I was looking at but it was not on the lot as it had not arrived yet. He did offer to let me test drive one just like what I wa I showed him the SUV I was looking at but it was not on the lot as it had not arrived yet. He did offer to let me test drive one just like what I was looking for. Well, I didn't leave with my blue Outlander, but I left with my beautiful red one! Thanks Tyler, Billy and the entire team. You are the best!! More
James was amazing helping me find my new Outlander! He was kind, knowledgeable, persistent and has a very good sense of humor! I definitely recommend working with James! He was kind, knowledgeable, persistent and has a very good sense of humor! I definitely recommend working with James! More
James Rule helped me look for a car and he was nothing but helpful and such a happy soul. unfortunately the car wasn’t in my price range but i definitely recommend you go look with James Rule. but helpful and such a happy soul. unfortunately the car wasn’t in my price range but i definitely recommend you go look with James Rule. More