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O'Brien Mitsubishi of Normal

Normal, IL

5.0
417 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 417 reviews

December 14, 2024

Great sales service. I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation More

by Ralliart Driver
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Clarke, Jay Miller
Dec 16, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful review! We're so glad to hear that Cade's no-pressure approach helped you feel confident in your decision. It's great to know the process was quick and smooth for you. We look forward to assisting you with all your future service and sales needs!

December 12, 2024

I found Cade Clarke to be extremely accommodating. I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t h More

by niksmqm
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Clarke, Jay Miller
Dec 13, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for taking the time to share your experience! We're so glad to hear that Cade provided you with excellent service and made your car-buying process smooth and stress-free. It's great to know that his knowledge and willingness to research any questions you had left you feeling confident and well-informed. We really appreciate your recommendation, and we're sure Cade will be thrilled to hear your feedback. Thanks again for choosing us, and we look forward to serving you in the future!

November 27, 2024

This is the first dealership I have been to where they actually took the time to figure out what I needed and what type of car would fit my family and I. Super nice staff and I will definitely will be rea More

by Perrylee44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Clarke
Nov 27, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your kind review! We're so glad to hear that our team took the time to understand your needs and help you find the right car for you and your family. Cade will be thrilled to hear your feedback, and we're excited to be your go-to dealership for all your future car needs. We look forward to serving you again soon!

November 27, 2024

Great service and smooth process! Cade was very knowledgeable and easy to work with. He was thorough in finding exactly what our family needed. I would highly recommend this dealersh More

by jaceacct
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Cade Clarke
Dec 02, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that Cade was very knowledgeable and easy to work with. We hope you enjoy your vehicle. We appreciate you!

November 18, 2024

Excellent service! ! Staff was amazing, friendly, and the most helpful! I would highly recommend. After losing my car to a deer, they made sure to meet all my needs quic More

by Rachel_141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariess VanFleet
Nov 18, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you so much for your kind words! We're so glad to hear that our team was able to help you during such a stressful time. We always strive to provide quick and friendly service, and it's wonderful to know that we could make a difference for you. Your recommendation means the world to us, and if you ever need anything else, we're here for you! Wishing you all the best, and safe travels ahead!

November 02, 2024

Best experience I have ever had buying a vehicle. Went the extra mile to get my loan on terms I needed. Will be back. More

by Jbear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy sweet,Cole morgan, Jay Miller
Nov 04, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback! We're so glad to hear that you had the best experience buying a vehicle with us. Our team always strives to go the extra mile for our customers, and we’re thrilled that we could meet your needs. We look forward to seeing you again soon!

September 30, 2024

The dealership is very clean and lots of friendly people in there. James Rule helped me out he was very nice and understanding and helpful. More

by Langchristy477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 30, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that James Rule very nice, understanding, and helpful. We appreciate you!

September 03, 2024

Always a pleasure working with OBrien Mitsubishi. Personally purchased 5 vehicles from them in the last few years and never once had a bad experience. I know what I want and they help me get it! Alwa More

by froggy0702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Sep 05, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that James Rule was great and knowledgeable. Thank you for being a loyal costumer. We appreciate you!

August 21, 2024

Ariess got me into a new car. It was a fast and easy process and she was very helpful. More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariess vanfleet
Aug 23, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback! We're thrilled to hear that Ariess made the process quick and easy for you. We appreciate your kind words and are glad she was able to help you find a new car efficiently. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

August 17, 2024

O’Brien Mitsubishi made it such an easy process to come in and sign my paperwork and pick up my car and head off the lot with it!!!! Took no more than 30 minutes!!! More

by Ijennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule, Jay Miller
Aug 19, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your 5 star review! We're glad to hear that your experience with us was quick and hassle-free. Making the car-buying process as seamless as possible is our goal, so it's great to know we achieved that for you. If you need any further assistance or have any questions, don't hesitate to get in touch. Enjoy your new car!

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