O'Brien Mitsubishi of Normal

Had the pleasure of a great used car buying experience from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visi from O'Brien Mitsubishi & specifically Cade. The whole process far exceeded expectations, to which I'd recommend to any family or friends. On my visit I notified Cade that I had some time for the process, but maybe not the usual length for these type of processes & he was able to still make it all seamlessly easy & quick. Had to wait for one thing to be fixed in the vehicle & Cade even went as to bring it to me on his off day, so again would highly recommend this place if looking for a vehicle. More

Great service and awesome people. Very direct and helpful.my sales rep was on another level Very direct and helpful.my sales rep was on another level More

Great sales service. I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation I had taken a test drive there the week before and had a pretty good idea of the vehicle I wanted. Cade Clarke’s low pressure pitch and presentation during said drive was the reassurance I needed to commit my purchase. The overall process was very quick and streamlined. I was able to trade in my old car within about 2 hours from arrival. I will definitely return to this dealership for all my service/sale needs. More

I found Cade Clarke to be extremely accommodating. I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t h I already knew which vehicle I wanted to buy when I went into the dealership. He was very knowledgeable about the vehicle. The few things he didn’t have an answer for, he researched and was able to explain in a timely manner. He tried to make the entire process as easy as possible. No high pressure here. Before I drove off the lot, Cade spent a good deal of time going over all the features of the auto. So in this way, I feel very comfortable recommending him as your next auto sales associate. More

This is the first dealership I have been to where they actually took the time to figure out what I needed and what type of car would fit my family and I. Super nice staff and I will definitely will be rea actually took the time to figure out what I needed and what type of car would fit my family and I. Super nice staff and I will definitely will be reaching out to Cade for all of my car needs in the future. More

Great service and smooth process! Cade was very knowledgeable and easy to work with. He was thorough in finding exactly what our family needed. I would highly recommend this dealersh Cade was very knowledgeable and easy to work with. He was thorough in finding exactly what our family needed. I would highly recommend this dealership! More

Excellent service! ! Staff was amazing, friendly, and the most helpful! I would highly recommend. After losing my car to a deer, they made sure to meet all my needs quic ! Staff was amazing, friendly, and the most helpful! I would highly recommend. After losing my car to a deer, they made sure to meet all my needs quickly and efficiently. More

Best experience I have ever had buying a vehicle. Went the extra mile to get my loan on terms I needed. Will be back. Went the extra mile to get my loan on terms I needed. Will be back. More

The dealership is very clean and lots of friendly people in there. James Rule helped me out he was very nice and understanding and helpful. in there. James Rule helped me out he was very nice and understanding and helpful. More

Always a pleasure working with OBrien Mitsubishi. Personally purchased 5 vehicles from them in the last few years and never once had a bad experience. I know what I want and they help me get it! Alwa Personally purchased 5 vehicles from them in the last few years and never once had a bad experience. I know what I want and they help me get it! Always a quick and easy process. Most recent purchases were l with James Rule and he was great! Knowledgeable and was in and out in 30 minutes. More