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O'Brien Mitsubishi of Normal

Normal, IL

5.0
413 Reviews

1601 Fort Jesse Road

Normal, IL

61761

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Showing 413 reviews

November 18, 2024

Excellent service! ! Staff was amazing, friendly, and the most helpful! I would highly recommend. After losing my car to a deer, they made sure to meet all my needs quic More

by Rachel_141
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariess VanFleet
Nov 18, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you so much for your kind words! We're so glad to hear that our team was able to help you during such a stressful time. We always strive to provide quick and friendly service, and it's wonderful to know that we could make a difference for you. Your recommendation means the world to us, and if you ever need anything else, we're here for you! Wishing you all the best, and safe travels ahead!

November 02, 2024

Best experience I have ever had buying a vehicle. Went the extra mile to get my loan on terms I needed. Will be back. More

by Jbear
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy sweet,Cole morgan, Jay Miller
Nov 04, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your wonderful feedback! We're so glad to hear that you had the best experience buying a vehicle with us. Our team always strives to go the extra mile for our customers, and we’re thrilled that we could meet your needs. We look forward to seeing you again soon!

September 30, 2024

The dealership is very clean and lots of friendly people in there. James Rule helped me out he was very nice and understanding and helpful. More

by Langchristy477
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Sep 30, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that James Rule very nice, understanding, and helpful. We appreciate you!

September 03, 2024

Always a pleasure working with OBrien Mitsubishi. Personally purchased 5 vehicles from them in the last few years and never once had a bad experience. I know what I want and they help me get it! Alwa More

by froggy0702
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Sep 05, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the five star review! We are glad that James Rule was great and knowledgeable. Thank you for being a loyal costumer. We appreciate you!

August 21, 2024

Ariess got me into a new car. It was a fast and easy process and she was very helpful. More

by Sam
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ariess vanfleet
Aug 23, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your feedback! We're thrilled to hear that Ariess made the process quick and easy for you. We appreciate your kind words and are glad she was able to help you find a new car efficiently. If you have any more questions or need assistance in the future, don’t hesitate to reach out. Enjoy your new vehicle!

August 17, 2024

O’Brien Mitsubishi made it such an easy process to come in and sign my paperwork and pick up my car and head off the lot with it!!!! Took no more than 30 minutes!!! More

by Ijennings
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule, Jay Miller
Aug 19, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for your 5 star review! We're glad to hear that your experience with us was quick and hassle-free. Making the car-buying process as seamless as possible is our goal, so it's great to know we achieved that for you. If you need any further assistance or have any questions, don't hesitate to get in touch. Enjoy your new car!

July 19, 2024

I’ve worked with a number of dealerships over the years. O’Brien Mitsubishi outpaces the competition in both sales and service. Service team is there when I need them and gets the job done right at fair More

by Tenured customer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule
Jul 23, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review! We are glad that James made you last purchase with us a breeze! We appreciate you!

July 17, 2024

Recently purchased our 5th vehicle from OBrien Mitsubishi was a great easy experience as always! More

by Jessicsawyers1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jay Miller
Jul 18, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for recently purchasing your 5th vehicle from us! We are glad that you always have a great and easy experience. We appreciate you and your loyalty!

July 16, 2024

We had a great experience buying our new vehicle. Everyone was friendly and helpful and we left very happy. More

by Jennifer Wheat
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule, Jay Miller
Jul 17, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review, Jennifer! We are glad that you had a great experience! We appreciate you!

July 15, 2024

Very pleasant experience! I’ve bought my last 2 cars from this dealership. Thank you! More

by aimeethacker79
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Rule, Jay Miller
Jul 17, 2024 -

O'Brien Mitsubishi of Normal responded

Thank you for the 5 star review and for coming back to purchase your second vehicle from us! We appreciate you!

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