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O’Brien Kia of Bloomington

Bloomington, IL

4.9
159 Reviews

1608 Morrissey Dr

Bloomington, IL

61704

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Showing 159 reviews

March 25, 2023

I thought Jason Williams was very nice very informative and made it a great experience for buying a new car I love my new car and would encourage anybody to buy a Kia at O'Brien Kia Bloomington great exper More

by tylrdan61
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams, Westley Howland
Mar 27, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the review! We are happy to hear that Jason was very nice, very informative, and made it a great experience for buying a new car. Thank you for the recommendation as well. We appreciate you!

March 15, 2023

Called over a month ago for a recall to be fixed. Minor issue but still. Show up today and they claim they have no technicians qualified to fix the issue. They should have let me know so I wouldn’t h More

by TShelton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
No names
Mar 16, 2023 -

O’Brien Kia of Bloomington responded

Mr. Shelton, Unfortunately, EV techs in our area are becoming hard to find/keep due to circumstances that are out of our control. We have multiple techs with EV certifications from other manufacturers at our Kia location. We are currently moving them through Kia's certification process as quickly as possible, so we are able to complete warranty repairs on EV's/Hybrids. We absolutely should have called you, prior to your appointment, to let you know we couldn't perform the recall portion of your scheduled services. With you also having an oil change and tire rotation scheduled we assumed you would want to keep the appointment, but instead of calling and letting you make that decision, we made it for you. We appreciate your feedback and will learn from this situation and continue to improve our processes to ensure we provide every customer with a truly exceptional experience every time they visit our Kia store. We appreciate your business and certainly hope you will give us another shot, to prove this was a one time mistake that won't happen again in the future. Respectfully,

February 28, 2023

I cannot say enough good things about Jason Williams at O’Brien Kia. We have bought a few vehicles from Jason and he always works hard to find us just what we want and to get us a great deal. O’Brien Kia i More

by Larry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams
Feb 28, 2023 -

O’Brien Kia of Bloomington responded

Thank you Larry for the kind words. We are happy to hear that Jason always works hard to find you all just what you want and to get you all a great deal! We are glad that you have been such a loyal customer with us. Thank you for the future recommendations. We appreciate you!

February 27, 2023

I went looking for a used car at Obrien, then a day later I am driving away in a brand new car. It is better than any used vehicle. The salesman that was helping me was Jason Williams. He is a great salesm More

by lmiller464
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams
Feb 27, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the kind words! We are happy to hear that Jason is a great salesman and he went above and beyond to make the sale happen. We hope you enjoy your new vehicle! We appreciate you!

February 22, 2023

Jason is the man made this literally the easiest fastest friendliest transaction Ive ever made. Everyone was friendly and Jason got me the best deal he could I appreciate the hard work and honesty I receive More

by scott
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Williams
Feb 23, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the five star review! We are happy to hear that Jason was able to make this the easiest, fastest, friendliest transaction you have had. We are glad that everyone was friendly, that Jason was able to get you the best deal he could, and that you received hard work and honesty. We appreciate you!

January 01, 2023

Jason and the rest of the team at O’Brien Kia was great to work with. Everyone was very knowledgeable and friendly. We got our 2023 Sorento Hybrid and couldn’t be more excited. More

by Eli
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Westley Howland
Jan 02, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the five star review! We are happy to hear that Jason and the rest of our team were great to work with! We are glad we could all be very knowledgeable and friendly! Enjoy your new 2023 Sorento Hybrid! We appreciate you!

December 31, 2022

Jason fromO’brien’s Kia helped us out and found the right used car for our family. Jason helped us locate numerous used cars and helped us determine our preference to low mileage / O accident/ cross our fin More

by Cheryl.krasucki
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 02, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the five star review! We are happy to hear that Jason helped find the right vehicle for you and your family! Thank you for the recommendation! We appreciate you!

December 31, 2022

Worked with Jason to buy a new 2023 Kia Telluride and the entire process was quick and easy! More

by Zscho32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 02, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the five star review! We are happy to hear that Jason made the entire process quick nad easy! We hope you enjoy your new 2023 Kia Telluride! We appreciate yoU!

December 31, 2022

This was absolutely the best experience I have had buying a new car. Jason, the sales representative was both my contact by phone and in person. He represented the dealership very well and explained everythi More

by Johnnglenn27
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason
Jan 02, 2023 -

O’Brien Kia of Bloomington responded

Thank you for the kind words! We are happy to hear that you had the best experience with us buying a new vehicle! We are glad Jason represented the dealership very well and explained everything that you needed to know prior to the purchase and after. Thank you for your recommendation! We appreciate you!

December 05, 2022

O'Brian Kia I had wonderful experiences with Jason Williams will tell others so grateful More

by Stephanie Williams
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Westley Howland
Dec 06, 2022 -

O’Brien Kia of Bloomington responded

Thank you for the five star review! We are happy to hear that you had a wonderful experience with Jason! We appreciate you!

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