O'Brien Honda of Bloomington
Bloomington, IL
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I bought my 2016 CRV from Jason Goble and the purchase experience was very nice then, so I didn't hesitate to call on him again recently when I was ready to replace my 2006 Pilot. Once again we came to q experience was very nice then, so I didn't hesitate to call on him again recently when I was ready to replace my 2006 Pilot. Once again we came to quick and agreeable terms on a new Pilot. He is very pleasant and trustworthy, and the focus was on us and no one else. More
This was the first work that my 2016 CRV needed since the dealership was purchased by the O'Brien group. I worked with Kristi, the service manager who was terrific. Excellent diagnosis by the mechanics and dealership was purchased by the O'Brien group. I worked with Kristi, the service manager who was terrific. Excellent diagnosis by the mechanics and the service manager (his name escapes me) who patiently answered my questions. Slight adjustment needed on the repair when I picked up the vehicle and that was handled immediately. Excellent communication throughout. More
Went in looking for a used car & came away purchasing a new CR-V. My first Honda Ever. Patricia Puetz was great to work with & customer service was outstanding. Definitely a great car buying experience. new CR-V. My first Honda Ever. Patricia Puetz was great to work with & customer service was outstanding. Definitely a great car buying experience. More
We purchased a used Odyssey from Jason Goblel. Easy no pressure purchase. Karen also very helpful financing car with CEFCU, our Credit Union, saved time going back to Springfield and dealing with our faci pressure purchase. Karen also very helpful financing car with CEFCU, our Credit Union, saved time going back to Springfield and dealing with our facility. More
We’ve purchased several cars from Jason Goble at O'Brien Honda. He is honest, knowledgeable and willing to go the extra mile. His personal customer service is the best. Honda. He is honest, knowledgeable and willing to go the extra mile. His personal customer service is the best. More
We have done business with Mike Wolsey and his team for five Honda vehicles and would not think of buying from anyone else. The facility is clean and staff are friendly and knowledgeable. Customer Service five Honda vehicles and would not think of buying from anyone else. The facility is clean and staff are friendly and knowledgeable. Customer Service department staff take great care of our vehicles and appointments are always on time! Love our Honda’s and this dealership! More
Patrick, Jason, and Kristi were very helpful in fixing my car and getting details and sharing details accurately. My car drives well now after that repair that was needed for and all were covered under warra car and getting details and sharing details accurately. My car drives well now after that repair that was needed for and all were covered under warranty as the 2017 CRV has timing chain and some other transmission issues. More
Less attention to detail than we’re used to. Had to be persistent to get everything done. Still having trouble syncing and using smartphone and think it is a problem with the iPhone outlet. I believe it persistent to get everything done. Still having trouble syncing and using smartphone and think it is a problem with the iPhone outlet. I believe it was a mechanic who called me “Hon”, not appropriate. More
The service department is friendly and always willing to help. Sometimes I drive in and just need air in my tires. They make you feel like they are thrilled it help. help. Sometimes I drive in and just need air in my tires. They make you feel like they are thrilled it help. More
We have our four Honda’s serviced here. Patrick West has always taken care of my vehicle concerns. He’s a great employee!! The Coke machine and water bottles are an added service when you choose to wait fo always taken care of my vehicle concerns. He’s a great employee!! The Coke machine and water bottles are an added service when you choose to wait for your car. More