O'Brien Honda of Bloomington
Bloomington, IL
Filter Reviews by Keyword
By Type
Showing 126 reviews
I picked up the 2022 Honda CRV Touring I had ordered last week. My salesman, Harold, had helped me with the ordering process. He was the best! Patient, readily available, and if not, returned calls in a t week. My salesman, Harold, had helped me with the ordering process. He was the best! Patient, readily available, and if not, returned calls in a timely manner. He showed me many of the extras that came with this car, and answered questions KNOW I had asked before with patience and a sense of humor. There was never any feeling of pressure from him. He was just glad to help. And I LOVE this car! I was worried at first about all the new things, but Harold encouraged me to just take my time and enjoy it. Getting a new car was never as easy as this. More
I was impressed with the clear communication and friendly/helpful attitude of the sales and office staff. I was 2,000 miles away, but felt they wanted to provide personal service. Got a great VW Pas friendly/helpful attitude of the sales and office staff. I was 2,000 miles away, but felt they wanted to provide personal service. Got a great VW Passat (Ltd.Ed.) More
Just drove off the lot in my my new used 2021 Tacoma and had the pleasure of working with Harold who made the entire process easy and was extremely personable. My only complaint was that the car I purchased had the pleasure of working with Harold who made the entire process easy and was extremely personable. My only complaint was that the car I purchased was given to me with only a 1/4 tank of gas. It was explained to me that they do not fill up used cars and only brand new ones and Harold went out of his way to give me $10 for gas. This was not necessary at all but just goes to show how must he cares for his customers. 10/10 would recommend! More
Elijah the dealer who helped me find the right car was very knowledgeable and helpful. He made the experience of finding a new car easy and stress free. I had to wait for my car to be shipped and Elijah very knowledgeable and helpful. He made the experience of finding a new car easy and stress free. I had to wait for my car to be shipped and Elijah kept me updated on the status and was always available for any questions I may have. He was always friendly and made the experience a positive one. More
Just purchased a vehicle to enjoy my retirement in. My salesman, Matt Couch made the process so easy and enjoyable. Matt and the rest of the O’Brien staff make buying a car simple and fun. Highly recommen salesman, Matt Couch made the process so easy and enjoyable. Matt and the rest of the O’Brien staff make buying a car simple and fun. Highly recommend buying your next car from O’Brien Honda! More
I bought a really nice Toyota Sienna with very low mileage on it. Terrance worked super hard to get the vehicle at the price I was willing to pay. In the end, O'Brien got the check and my wife drove h mileage on it. Terrance worked super hard to get the vehicle at the price I was willing to pay. In the end, O'Brien got the check and my wife drove home with a very nice vehicle. Terrance checks in periodically to see if I need anything and continues to thank me for being one of his customers. I can't say enough about the salesman. He is a super nice guy! More
Hate buying cars but this was relatively painless. I selected the car, test drove it and an hour later drove away without any regrets. They provided a fair price for both the trade-in and new car. Ver selected the car, test drove it and an hour later drove away without any regrets. They provided a fair price for both the trade-in and new car. Very pleased with the experience. More
Matt Couch was great to deal with. He helped us find the perfect vehicle. Matt was organized and ready for us each time we went to the dealership. He was knowledgeable, polite and helpful. perfect vehicle. Matt was organized and ready for us each time we went to the dealership. He was knowledgeable, polite and helpful. More
I went in there along with my friend to purchase car but he didn't listen to us properly. Will never go again there. Very bad at welcoming the customers he didn't listen to us properly. Will never go again there. Very bad at welcoming the customers More
I had the pleasure to work with Matt Couch, he was straight forward and very easy to deal with, had the paperwork and logistics done with a couple hours and I was on my way. Highly recommend working w straight forward and very easy to deal with, had the paperwork and logistics done with a couple hours and I was on my way. Highly recommend working with OBrien Honda and Matt. More