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O'Brien Honda of Bloomington

Bloomington, IL

4.5
123 Reviews

1602 General Electric Rd

Bloomington, IL

61704

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Showing 123 reviews

February 21, 2022

Elijah the dealer who helped me find the right car was very knowledgeable and helpful. He made the experience of finding a new car easy and stress free. I had to wait for my car to be shipped and Elijah More

by Tracy N.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elijah Simpson
Feb 21, 2022 -

O'Brien Honda of Bloomington responded

Thank you for your positive feedback and recommendation!We are so happy to hear that Elijah did such a great job in giving you a great experience with us. We apperciate you!

October 30, 2021

Just purchased a vehicle to enjoy my retirement in. My salesman, Matt Couch made the process so easy and enjoyable. Matt and the rest of the O’Brien staff make buying a car simple and fun. Highly recommen More

by Miki2000
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Couch
Nov 03, 2021 -

O'Brien Honda of Bloomington responded

Thank you for your feedback and positive recommendation! We hope you are enjoying every second of you new ride! We are incredibly happy Matt and everyone else at Honda were able to make you car buying experience simple and fun! Congratulations!

September 16, 2021

I bought a really nice Toyota Sienna with very low mileage on it. Terrance worked super hard to get the vehicle at the price I was willing to pay. In the end, O'Brien got the check and my wife drove h More

by Jim
Recommend Dealer
Yes
Employees Worked With
Paul Hepp, Kelly Hipsher
Sep 17, 2021 -

O'Brien Honda of Bloomington responded

Thank you for the 5 star review Jim! We are glad that Terrance worked hard give you a great deal on your new Sienna! We appreciate you!

September 14, 2021

Hate buying cars but this was relatively painless. I selected the car, test drove it and an hour later drove away without any regrets. They provided a fair price for both the trade-in and new car. Ver More

by New Car buyer
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Couch
Sep 15, 2021 -

O'Brien Honda of Bloomington responded

Congratulations on the purchase of you new Vehicle! Thank you for your recommendation, wonderful feedback about your experience and for giving us a five star rating! We appreciate you!

September 09, 2021

Matt Couch was great to deal with. He helped us find the perfect vehicle. Matt was organized and ready for us each time we went to the dealership. He was knowledgeable, polite and helpful. More

by Cstover30
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Couch
Sep 10, 2021 -

O'Brien Honda of Bloomington responded

We're glad to hear Matt did such a great job, giving you a great car buying experience! Thank you so much for your kind words and the five star rating, we couldn't appreciate you more!! Glad it was well worth it! Congratulations on your purchase, and welcome to the O'Brien Auto Team family!☺

August 27, 2021

I went in there along with my friend to purchase car but he didn't listen to us properly. Will never go again there. Very bad at welcoming the customers More

by Jason Burns
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Terrnace Harrel
Aug 30, 2021 -

O'Brien Honda of Bloomington responded

Jason, thanks so much for your feedback. We are sorry you had a poor experience, that certainly is not our goal. We’d like to understand more about your experience so we can make sure it doesn’t happen again. Would you be open to discussing with our General Manager at your convenience? He is aware of this review and it’s very important to us to improve where we fall short. His name is Mike Woolsey and can be reached at 309-663-9591. We don’t have your contact info otherwise we would reach out to you. Thanks in advance!

August 10, 2021

I had the pleasure to work with Matt Couch, he was straight forward and very easy to deal with, had the paperwork and logistics done with a couple hours and I was on my way. Highly recommend working w More

by juwabo15
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Couch
Aug 11, 2021 -

O'Brien Honda of Bloomington responded

Thank you for your recommendation, wonderful feedback and for giving us a five star rating. We appreciate you.

May 17, 2021

I recently purchased my second Honda from Matt Couch at O'Brian Honda. Matt sets the tone for a very pleasant low pressure purchase experience. I am extremely satisfied and I would recommend Matt to anyo More

by CH CUBS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Couch
Jul 02, 2021 -

O'Brien Honda of Bloomington responded

Congratulations on your recently new purchase! We're so happy to hear things went so well and Matt was able to be a lot of help! We appreciate you!

May 01, 2021

Friendly environment amazing staff and great cars ! Matt is the guy to ask for he totally bent backwards to make sure i got the car i wanted ! More

by Nick
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul Hepp, Sara Jamour, Brianna Turner, Gabrielle Pate
April 17, 2021

Very friendly and efficient service. They were able to fit the service in, and finished ahead of schedule. The cost was less than I had expected. More

by rkthoma
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Paul Hepp