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O'Brien Honda of Bloomington
Bloomington, IL
126 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 126 reviews
July 14, 2019
New Car! Jason Goble helped me lease my new car. He was very friendly and made the process very easy! My old car was an '06 and my new 2019 had lots of new fea Jason Goble helped me lease my new car. He was very friendly and made the process very easy! My old car was an '06 and my new 2019 had lots of new features! He showed me how to use them and gave me a website for additional videos! Glad to be a part of the Obrien Honda family! More
by Vanessa
Employees Worked With
Jason Goble
July 08, 2019
Great shopping experience! I worked with Patricia on the purchase of my 2019 Honda Insight. Patricia is so great to work with. She takes the time to understand your needs and is I worked with Patricia on the purchase of my 2019 Honda Insight. Patricia is so great to work with. She takes the time to understand your needs and is very knowledgeable and professional. This is the 2nd Honda I’ve purchased with Patricia’s help! Thank you so much! More
by Jakagn2008
Employees Worked With
Patricia Puetz
July 01, 2019
A very positive experience! We went to O'Brien because they had the exact style and color of Ridgeline that we wanted. We live an hour away so we setup an appointment with Patric We went to O'Brien because they had the exact style and color of Ridgeline that we wanted. We live an hour away so we setup an appointment with Patricia Puetz. She had the truck ready when we arrived. Her knowledge of the Ridgeline and its features was impressive. She was a pleasure to work with. At no time did we feel pressured. We made an offer and it was accepted without hassle. The next day (her day off) she called to see how our ride home went and to see if we had any questions. I would highly recommend O'Brien Honda and Patricia Puetz in particular. More
by Gman
Employees Worked With
Patricia Puetz, Gregory Miller
June 26, 2019
Well that was fun! Patricia Puetz is a rock star! I hate buying cars, but she quickly put me at ease & took care of all my questions & concerns. She is extremely knowled Patricia Puetz is a rock star! I hate buying cars, but she quickly put me at ease & took care of all my questions & concerns. She is extremely knowledgeable & professional, but also just a really nice person. Not gonna lie...I enjoyed being spoiled at the dealership - popcorn, soda & cookies, aw, yeah. I ended up buying another CRV, and I love it! Will definitely return for future cars. More
by meljoelle
Employees Worked With
Patricia Puetz
April 19, 2019
Great Car Buying Experience I'd repeat this buying experience -- in fact I have, twice! Each time they were easy to work with, low pressure, and super easy to work with. Our sa I'd repeat this buying experience -- in fact I have, twice! Each time they were easy to work with, low pressure, and super easy to work with. Our salesman was Jason G -- who is just plain awesome. Thank you! More
by st0117
Employees Worked With
Jason Goble
May 07, 2018
Our experience What a great place to deal with- thank you to Jason Goble our sales rep!!! Love our new 2019 Ridgeline!! Had a really bad experience at Bill Walsh Hon What a great place to deal with- thank you to Jason Goble our sales rep!!! Love our new 2019 Ridgeline!! Had a really bad experience at Bill Walsh Honda in Ottawa when we were trying to buy it was so upset we almost decided not to buy anything. Then we decided what the heck let’s go out of town and so glad we did. They are a great group to deal with all were friendly got a better deal then Ottawa offered. All around great experience do not hesitate to give them your business! More
by Puckett deana
Employees Worked With
Jason Goble
February 20, 2018
New CRV review from Ev Honda is a great choice to buy and Bob Barker's the place to go ! Their sales team strives to meet your needs and Bob Phillips is the salesman to see Honda is a great choice to buy and Bob Barker's the place to go ! Their sales team strives to meet your needs and Bob Phillips is the salesman to see ! It was hard to trade in an 8 year old vehicle I loved but I wanted all the newest Honda Sensing safety features plus beautiful interior & exterior. Thank you, Bob, for making my purchase easy & within my budget ! Plus I appreciate your professionalism and time you gave explaining everything. I've had my new CRV for 3 months now & still love it ! More
by Ev
Employees Worked With
Bob Phillips
October 18, 2017
Patricia Puetz Patricia was great. Very friendly, knowledgeable and helpful. Very willing to work with you and most importantly she was NOT pushy. I would highly Patricia was great. Very friendly, knowledgeable and helpful. Very willing to work with you and most importantly she was NOT pushy. I would highly recommend working with Patricia More
by Laddie
Employees Worked With
Patricia Puetz
September 26, 2017
Excellent experience My salesman, Mark, was professional and knowledgeable, but also friendly and easy to work with. He tolerated all of my questions with grace and courte My salesman, Mark, was professional and knowledgeable, but also friendly and easy to work with. He tolerated all of my questions with grace and courtesy no matter how trivial they were. In fact, the staff overall was very pleasant and helpful. More
by Sandra
Employees Worked With
Mark Brumfield
June 22, 2017
POOR SERVICE The gear shift on my Accord jammed and the transmission release broke and would only go in neutral or park. I called the service department and was The gear shift on my Accord jammed and the transmission release broke and would only go in neutral or park. I called the service department and was cut off twice. I finally got through the to the supervisors of the service department and explained my problem. She said she had never heard of such a problem and put me on hold. After waiting 45 minutes the service department never came back on the line to apologize for the delay, take my name or number to call me back, or offer to make a service appointment. My wife called on another line to find out what was gong on. She was initially cut off, called back was put on hold, called back to speak to the manager of the dealership to voice a complaint and was again put on hold. After an hour of listening to a recording about how we were important and we were family, we hung up without receiving any help or assistance. More
by Normalite
Employees Worked With
Receptionist and Supervisor of Service Department
