Nyle Maxwell Chrysler Dodge Jeep Ram of Castroville

Friendly, helpful went that extra miles too make buying a truck pleasant , will recommend them truck pleasant , will recommend them More

Very professional and satisfied with the staff members there would continue to bring my vehicle to be serviced there there would continue to bring my vehicle to be serviced there More

They are the greatest always ready to do what ever is needed I will always use them for service needed I will always use them for service More

2024-05-31 Visited this dealership today for an automobile state inspection. Friendly staff! I was impressed with the ease of finding this dealership as well as quickly identifying the service depa automobile state inspection. Friendly staff! I was impressed with the ease of finding this dealership as well as quickly identifying the service department as I entered the parking lot. A service representative immediately greeted me as I pulled up to the service bay. My wait time for service was only a couple of minutes. I had called other inspection facilities in Castroville, and the wait time was over an hour. Brad, my service tech, explained the service clearly and with a smile. After documenting my information, he escorted me to the customer waiting room adjacent to the service bay. Wow! The waiting room was nice and quiet, climate controlled, and included two deluxe automatic massage chairs! I'm actually writing this review while sitting in a massage chair enjoying the therapy. Amazing comfort. First class! I live on a ranch three hours west of this location, and my primary vehicle is a 2019 Ram 3500 truck. Based on the outstanding customer service I received today, I am definitely considering Nyle Maxwell for my next purchase. Folks, give this dealership a chance to win your business. By far the most pleasant and enjoyable automobile dealership experience I've witnessed in my 30 years of buying/servicing vehicles. Thank you, Nyle Maxwell of Castroville, for making me a believer. And thank you, Brad, for your amazing customer service and hospitality. More

Personal at the dealership are very friendly and helpful ready to cater to your needs ready to cater to your needs More

Poor service in service center again. Brought ram 2500 for abs light on. Diagnosis bad modual. Part ordered. Told it would be a week. After a week with no info, i called service dept. No Brought ram 2500 for abs light on. Diagnosis bad modual. Part ordered. Told it would be a week. After a week with no info, i called service dept. No answer. No responce to text msg. Talked to Brandon, service manager. Was told problems getting module from factory. Will take a while to get it. Ok. It has been 3 weeks, no updat on part, no answer when calling service dept or Brandon. Left msg for general manager, no response from him. Very bad customer service. After abs problem is fixed i will NOT be doing business here again More

Went in for a recall and I got an estimate for items that my truck needed repairs for Close to $8,000dollars. When I questioned the $6,400 to replace the casket to the timing chain cover, I was told that the my truck needed repairs for Close to $8,000dollars. When I questioned the $6,400 to replace the casket to the timing chain cover, I was told that the casket needed to be replaced. I checked the price of the casket it was under $70,00 and called an auto shop and I was told that labor would be $200 dollars. More

Not happy w my service on 11 may 24. Appt at 8 and left at 12 for a oil change and bad service. Appt at 8 and left at 12 for a oil change and bad service. More

They are knowledgeable and professional, explain everything step by step. Kept us well informed on the service through and through. Friendly and timely. everything step by step. Kept us well informed on the service through and through. Friendly and timely. More

Very serviceable! I would definitely go back to him for my purchases nicknamed ‘Dino.’ But his name is Zackary I would definitely go back to him for my purchases nicknamed ‘Dino.’ But his name is Zackary More