Nyle Maxwell Chrysler Dodge Jeep RAM of Taylor

Standard service Use them for oil change/filter and 18 point inspection this work was scheduled and done at the scheduled time. Thank you Brian and the guys in the ser Use them for oil change/filter and 18 point inspection this work was scheduled and done at the scheduled time. Thank you Brian and the guys in the service department More

Don't waste your time, they will waste yours!! Complete blundering idiots! From Steve David the GM to Justin Lynch the sales manger and everyone in between. None of them know what the customer is a Complete blundering idiots! From Steve David the GM to Justin Lynch the sales manger and everyone in between. None of them know what the customer is asking for even when stated in writing! Tried buying a new Challenger and all they needed to answer was a) can it be ordered and built b) price and they couldn't even come up with all the answers. Just "come on in and we'll get you a new truck" I wasn't even buying a truck!! Mean while their crack telemarketing team is calling me with offers! Complete buffoons!! More

Unique experience Dave Amstutz at Nyle Maxwell in Tylor showed the best practices in customer satisfaction and retention. He listened to me and understood my need. Dave Amstutz at Nyle Maxwell in Tylor showed the best practices in customer satisfaction and retention. He listened to me and understood my need. He explained to me why the vehicle I thought would be best actually is not and sold me a vehicle that was cheaper but fitted my need opposed just selling the more expensive vehicle. There was no pressure or forceful closing attempts. Quick and painless, the process was made easy. He is trustworthy. There were no games or hidden meanings. I trust that I actually got the best deal under the constraints I set for the purpose of buying a new vehicle. Dave had full support of the entire dealership including the GM Steve David. I met Dave because he came highly recommended by a former customer of his. Because of my experience I am planning on buying another vehicle for my daughter. Best dealership in my 40 years of buying cars. More

This is for the service department Had my new 2019 Dodge Ram truck in the shop 4 times for squealing brakes. 1st and second time they said they could not hear the brakes squeal. The 3rd Had my new 2019 Dodge Ram truck in the shop 4 times for squealing brakes. 1st and second time they said they could not hear the brakes squeal. The 3rd time I had the manager test drive the truck with me, and he did hear the brakes squeal , and he said they would fix it. I left it and 3 days later, it was done. 3 weeks after that, the brakes started squealing again! They then said I needed to break them in! Never heard of breaking in the brakes of a new vehicle, but I did! Well, 2 months later, still squealing! After having enough of people commenting on my brakes, and me having to listen to it, I took it back this week on Wednesday. They said my brakes were 100% ok. I asked why the are still squealing!?!? He said that I’m not the only one with the same problem, and that Dodge is aware of the problem, and they have not not came up with a solution to resolve the problem! Needless to say and very unhappy, Iv spent 50+ thousands of dollars on a truck with squealing brakes that I was told I have to put up with! I’m not giving up and I want it resolved! More

Stay away Terrible experience buying and worse experience with service dept. I have had my new truck for 3 months, have been in 6 loaners logging more miles in Terrible experience buying and worse experience with service dept. I have had my new truck for 3 months, have been in 6 loaners logging more miles in 6 weeks in them then my new truck. But somehow maxwell and Chrysler feel it doesn’t qualify for a buy back. Oh yea, I’m still waiting on parts. I’ve been coming here for 10 years. I’d never believe I would be treated this way. Trust me, stay clear of this dealer and new ram trucks. More

Recall Repairs Everything was handled in a timely manner. Have to take truck back for (1) Recall,this was not something that this dealer ship caused. The problem wa Everything was handled in a timely manner. Have to take truck back for (1) Recall,this was not something that this dealer ship caused. The problem was caused by another dealer apperantly useing my vin #. More

Purchased a new Ram Diesil Truck Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out Jason took great care of all my needs . I was really impressed with the timely manner that I could get in and out. The Service dept took the time out to travel to another dealership to receive a part for my bed cover. The time frame stayed within the allotted timeline so I could get to my meeting. Joe S. More

Warranty Repair - Excellent Service I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the I had a warranty repair conducted at this dealership in December 2018. The staff were very friendly, professional and kept me informed throughout the process. Totally satisfied with the service department. More

Great Dealer Can’t say enough about this dealership I drive an extra 30 miles instead of using a closer dealer. The staff from top to bottom is great. Can’t say enough about this dealership I drive an extra 30 miles instead of using a closer dealer. The staff from top to bottom is great. More

Normal Maintenance The service department is always helpful & honest. I've been going here for years as this is where I purchased my last 2 vehicles as did my Mom previo The service department is always helpful & honest. I've been going here for years as this is where I purchased my last 2 vehicles as did my Mom previously. I typically don't like going to the dealership but never have they recommended anything not needed & get it done. More