Back

Nutley Kia

Nutley, NJ

4.9
2,502 Reviews

66 Washington Avenue

Nutley, NJ

07110

Directions

By Type

Showing 2,502 reviews

November 11, 2022

Theresa has the most wonderful customer service and showed the most utmost help and care in our car search. Would highly recommend working with her and the Kia Dealership! More

by faithjuros
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler, Theresa Granata, Nicholas Lima, Andre Velez
Nov 11, 2022 -

Nutley Kia responded

faithjuros We appreciate your business and your comments. Please enjjoy and safe driving. Anne and Jim Russomano, Owners Nutley Auto

November 10, 2022

The people are all friendly and made my overall experience excellent Everything is run efficiently with experienced associates. More

by Cpmorales
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Theresa Granata, Mitchell Goldblatt
Nov 10, 2022 -

Nutley Kia responded

Cpmorales We are proud of what we are building here at Nutley Auto and are grateful to have the opportunity to create the customer relationships that we have. Thank you for your business and thank you for your kind words. Be safe. Anne and Jim Russomao, Owners Nutley Auto

November 10, 2022

Nutley kia staff is very friendly and approachable. Mr Tony and Mr Ulises are very helpful. More

by pammaminhas
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Ulises Contreras, Peter Zamora
Nov 10, 2022 -

Nutley Kia responded

pammaminhas Congratulations on the purchase of your new Nutley Auto Certified Preowned vehicle. Please enjoy and drive safely. Anne and jim Russomano, Owners Nutley Auto

November 10, 2022

Drove up from Central New Jersey. Not even interested in discussing the leasing of a new vehicle. They couldn't be bothered. More

by Deemer57
Recommend Dealer
No
Employees Worked With
Tony DeNivo Sr.
Nov 10, 2022 -

Nutley Kia responded

Deemer57 As long as you were not mistreated in any way please understand our position. Nutley Kia sales have exploded over the past 3 years because of our pricing and the customer experience we deliver (check out our reviews). Since we are only charging MSRP I am assuming you drove up from Central Jersey because you were unable to find a dealer closer to home that is pricing their vehicles the same as us. Included with our pricing policy we have limited sales strictly to our local market because we want the whole customer relationship - Sales, Service and Parts and we know that we never see customers again that live outside our market. Our policy is listed on our website and our staff is completely transparent when handling telephone inquiries. Sorry you were disappointed but we remain focused on serving our community. Good Lucjk with your search. Jim Russomano, Owner Nutley Auto

November 08, 2022

Are you kidding? ? I am a very open yet knowledgeable Consumer. While I did have a good experience with the initial Salepeople, when it ultimately came down to the nu More

by theblinkingblvd
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jim Russomano, Theresa Granata, Anne Russomano, Ulises Contreras
Nov 08, 2022 -

Nutley Kia responded

theblinkingblvd I am sure you are a knowledgeable consumer, but I am sorry to say your comments are completely inaccurate. I am Jim Russomano and Anne is my wife (I guess I look a lot older than I am ). We are both the owners of the dealership but neither of us work in the showroom negotiating sales with our customers (however we do have plenty of other responsibilities to manage our business). We do not know your name and we do not know who you may have been working with. Please give me a call 973.667.0500 so we can understand who you may have been working with and what may have occurred. As you can see from over the 5000 reviews we have received we are AWAESOME ( and none of these reviews are solicited). In the world we live in today with low supply and high demand many, many other dealerships are, and have been, charging consumers THOUSANDS above MSRP - we are not. Our vehicle prices are completely transparent and calculating a lease or finance payment is simple once we have the credit approval. With respect please do not attempt to disparage anybody unless you are certain you have all the facts. Regards, Jim Russomano, Owner Nutley Auto

November 03, 2022

Always a pleasure working with Chris and Tony. They always make me feel welcomed and go out of their way to get me a car in my comfortable price More

by Rizz1889
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martino
Nov 04, 2022 -

Nutley Kia responded

Rizz Thank you for your busienss AGAIN!!! We are grateful for your loyalty. Please drive safely. Anne and Jim Russomano, Owners Nutley Auto.

October 28, 2022

Kia has been very helpful in leasing my car for both the first and now my second vehicle. You have all made it very easy and not as intimidating as getting a new car can be. Thank you for all the help. More

by Carlymcghee126
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Martino, Theresa Granata
Oct 30, 2022 -

Nutley Kia responded

Carlymcghee126 Thank you AGAIN and AGAIN - we appreciate your business. Please enjoy your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 26, 2022

A friendly place and we found the perfect car! Our salesman was great and the finance guy made everything simple. My boss recommended you and he is pleased for me. More

by meamama71
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zeitler, Ulises Contreras
Oct 28, 2022 -

Nutley Kia responded

meamama71 Thank you (and your boss). Enjoy your "Perfect" car and stay safe. Anne and Jim Russomano, Owners Nutley Auto

October 26, 2022

Very good service. Happy with everything Brandon Parissi was my salesman. Very nice guy. Great More

by vstreet5
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Parissi
Oct 28, 2022 -

Nutley Kia responded

vstreet5 Thank you for your business. Enjoy your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

October 26, 2022

Nice honest dealership that doesn’t charge beyond MSRP even at a time when everyone else is. More

by benhenig
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Zamora, Garrett Pfeil
Oct 26, 2022 -

Nutley Kia responded

benhenig We are proud to be a different kind of dealership. Thank you for your business!!! Safe driving. Anne and jim Russomano, Owners Nutley Auto

...
53
...