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Nutley Kia

Nutley, NJ

4.9
2,502 Reviews

66 Washington Avenue

Nutley, NJ

07110

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Showing 2,502 reviews

July 23, 2023

Ulises and team made the car buying process so easy which resulted in less time at the dealership. I truly appreciated their customer service and respect for my Time. I would recommend Nutley Kia to anyone More

by chodkinson87
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ulises Contreras, Matthew Beyer
Jul 24, 2023 -

Nutley Kia responded

Chod Thank you for working so well with Ulises. Working hand in hand helps everything to go quickly. Love your new Nutley auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

July 22, 2023

This was my first experience buying a car without my husband. Juel approached me as I wandered around the lot, I didn't need to search for a salesperson. This was important to me because I had been ig More

by adele gimon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Peter Zamora, Juel Ahmed
Jul 24, 2023 -

Nutley Kia responded

Adele GREAT - thank you! We hold our team to a different standard than most and thrilled we delivered. We are grateful you found us and that Juel was able to help. Please drive safely. Anne and Jim Russomano, Owners Nutley Auto

July 22, 2023

The Sales team here is the best Ive ever dealt with. Our sales rep, Juel, was a joy to work with, and he has gone above and beyond to serve us! This place makes you feel like family, and returns the JOY More

by mojicreatordesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Tony DeNivo Sr., Peter Zamora, Juel Ahmed
Jul 24, 2023 -

Nutley Kia responded

M Welcome to the Nutley Auto Kia family. Happy we could deliver some JOY. Safe driving. Anne and Jim Russomano, Owners Nutley Auto

July 21, 2023

We are very happy with our experience and with Chris for his help with purchasing our new Sportage! More

by mm91094
Recommend Dealer
Yes
Employees Worked With
Chris Martino, Theresa Granata
Jul 24, 2023 -

Nutley Kia responded

MM Congrats on your new Nutley Auto Sportage. Thank you and be safe. Anne and Jim Russomano, Owners Nutley Auto

July 21, 2023

Tony made our car buying experience greater than i could ever imagine! Juel was our salesman, and did an exceptional job taking us through the process. He took the time to listen, and understand exactly wha More

by mojicreatordesigns
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Peter Zamora, Juel Ahmed
Jul 24, 2023 -

Nutley Kia responded

Thank you for your business and thank you for your thorough feedback. Juel is new to our team, and we are grateful to know he has very quickly taken to the "Nutley way" of doing business. Love your new Nutley Auto Kia and drive safely. Anne and Jim Russomano, Owners Nutley Auto

July 21, 2023

Lease was up wanted to purchase my lease said the finance manager was on vacation. Still waiting for Maria d to call me back. Purchased 3 cars from this dealership. Will never purchase another More

by mike4455
Recommend Dealer
No
Employees Worked With
Maria Heredia Disla
Jul 24, 2023 -

Nutley Kia responded

Mike I played back the audio from you must recent conversation with Maria and you said you will reach back to her; we would have no reason not to call you back. There may have been a misunderstanding, Maria's customer service is 2nd to none. You certainly have the option to handle your lease buyout directly with Kia. We offer to help as a convenience. Jim Russomano, Owner Nutley Auto

July 18, 2023

My experience at Nutley Auto Kia restored my faith in humanity. In all seriousness, from beginning to end, Maria was patient and willing and able to answer my 148 questions. I need to feel 100% comfortab More

by mzamora821
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kyle Brown, Tony DeNivo Sr., Chris Martino, Theresa Granata, Nicholas Lima, Emely Cristina, Mitchell Goldblatt, Peter Zamora, Maria Heredia Disla, Ryan Mondo
Jul 19, 2023 -

Nutley Kia responded

M Thank you!! That is quite an honor. We appreciate your business and your thoughts. Wishing you all the best --- and safe driving. Anne and Jim Russomano, Owners Nutley Auto

July 18, 2023

Tony is definitely the very best! My 4th Kia and thanks to him we keep coming back. More

by Michelegolizio
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Juel Ahmed
Jul 19, 2023 -

Nutley Kia responded

Michael THANK YOU - TIMES FOUR! Please be safe. Anne and Jim Russomano, Owners Nutley Auto.

July 18, 2023

Bought my Carnival brand new in July 2022 . I initially reached out in April, but because the car market was crazy, they didn't have what I wanted available. Theresa kept in touch with me until More

by mhodzic
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Martino, Theresa Granata
Jul 19, 2023 -

Nutley Kia responded

M Theresa does a great job follow-up and Chris understands why the customer experience is most important. You are going to love the Carnival. Enjoy and be safe. Anne and Jim Russomano, Owners Nutley Auto

July 18, 2023

Fantastic experience all around! !! Juel did a great job taking us through the entire process, he was transparent and professional. What else can you ask for from a sales associate More

by Rodrigo Marques
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Theresa Granata, Juel Ahmed
Jul 19, 2023 -

Nutley Kia responded

Rodrigo We'll take the FANTASTIC - much appreciated. We value your business and are focused on making the experience best in class. Please drive safely. Anne and Jim Russomano, Owners Nutley Auto

Jul 19, 2023 -

Rodrigo Marques responded

One thing I did want to note, was that upon discussions with Tony we did request for all season floor mats and Tony did mention he would provide us the "gift" once we came to pick up the car and now he is recinding his offer. This is leaving me in an unfavorable opinion of my experience as I trusted that would be providee as promised. I hope your dealership will do what is right. Finally, upon pick up of my vehicle, once I got home I noticed that there is a cosmetic defect in the front bumper that needs to be addressed. Once I come to pick up my plates i will point this out.

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