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Nutley Kia

Nutley, NJ

4.9
2,502 Reviews

66 Washington Avenue

Nutley, NJ

07110

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Showing 2,502 reviews

August 13, 2020

Sales team very attentive and professional. However the service from the finance office (René) could be improved. Not very responsive despite many calls and messages. More

by Soraya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Russomano, Tony DeNivo Sr., Anthony DeNivo Jr., Nicholas Lima
Aug 18, 2020 -

Nutley Kia responded

Soraya Congratulations on the purchase of your new PreOwned vehicle. We are sorry we didn't earn 5 Stars from you considering all that had to be done to make this purchase work out. Hopefully we can earn an other opportunity. Anne and Jim Russomano, Owners Nutley Auto

August 10, 2020

Chris, Tony and the team were extremely friendly and made the process enjoyable. Dealerships are in high demand right now and it can be hard to get the time and attention needed to make the right choice. Chr More

by namikminter
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Chris Martino, Theresa Granata
Aug 16, 2020 -

Nutley Kia responded

namikminter We are always happy to help and thank you for your comments --- and your business. Enjoy your new Nutley PreOwned and be safe! Anne and Jim Russomano, Owners Nutley Auto

August 10, 2020

As a first time buyer, this was a great experience. Everything was explained clearly to me and everyone I interacted with was super pleasant to talk to. More

by melissamautone
Recommend Dealer
Yes
Employees Worked With
Tony DeNivo Sr., Nicholas Lima
Aug 16, 2020 -

Nutley Kia responded

melissa CONGRATULATIONS!! on your first PreOwned Nutley purchase. We thank you for your business, Drive safely! Anne and Jim Russomano, Owners Nutley Auto

August 07, 2020

First time leasing a car and I can’t rave enough how incredible and smooth my experience here was. So thankful and happy with everything! More

by maria.sandoval722
Recommend Dealer
Yes
Employees Worked With
Reynaldo Hernandez, Tony DeNivo Sr., Theresa Granata
Aug 16, 2020 -

Nutley Kia responded

Maria. Congratulations on the purchase of your new lease - - thank you for your business. Please stay safe and be well. Anne and Jim Russomano, Owners Nutley Auto

August 07, 2020

Very friendly and helpful. Would highly recommend to others. Personable and pleasant Sales and finance departments work well together and gave the best deal possible. Second time I Have leased a Ki More

by Lisalorenzo68
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel (finance), Jim Russomano, Miguelina Guzman, Tony DeNivo Sr., Theresa Granata, Nicholas Lima, Anne Russomano, Frank Perazzo
Aug 16, 2020 -

Nutley Kia responded

Lisalorenzo68 Thank you again!!! Relationships are important. Stay happy and please let us know if you need anything. Anne and Jim Russomano, Owners Nutley Auto

August 06, 2020

Mr. Hernandez, was great and made the entire car purchasing experience very easy. Honest, straight forward and to the point. No gimmicks, which I loved. More

by prod319
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reynaldo Hernandez, Miguelina Guzman
Aug 16, 2020 -

Nutley Kia responded

prod319 We appreciate your business. It's Different here at Nutley Kia and we enjoy creating relationships with our customers and No Gimmicks Anne and Jim Russomano, Owners Nutley Auto

August 05, 2020

Anne and the service team have set a high bar for attention to detail and customer service. We will never go to another dealership for service besides Nutley Auto - thank you! More

by Sportage6714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anne Russomano
Aug 05, 2020 -

Nutley Kia responded

Sportage You're welcome ! She sure has!! We like high bars and the challenge to exceed. Thank you for your loyalty and for you kind feedback. Be well and stay safe!! Jim Russomano, Owner (and husband)

July 29, 2020

great would go back i n future place was clean people nice especially our sales person nicholas lima he was very professional and answerd all my wives question well spoken and showe More

by Joe.Buonanno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lima
Jul 31, 2020 -

Nutley Kia responded

Joe Thank you for your business and for your feedback regarding Nick's effort. Looking forward to seeing you back! Drive safely. Anne and Jim Russomano, Owners Nutley Auto

July 29, 2020

I brought in my KIA Sportage for an oil change and a leaking windshield washer reservoir. The washer pump and reservoir were replaced under warranty, which was welcome news! More

by Robert
Recommend Dealer
Yes
Employees Worked With
Miguelina Guzman, Anne Russomano
Jul 31, 2020 -

Nutley Kia responded

Robert Happy to hear -- Thank You!! Anne and Jim Russomano, Owners Nutley Auto

July 29, 2020

The staff was friendly, thoughtful, and worked fast. We visited three dealerships and Nutley Auto Kia worked the most economical deal for us. I never felt like they were trying to hide anything, trick, or More

by Stetsonhayes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Lima
Jul 31, 2020 -

Nutley Kia responded

Stetson No Tricks and Confusion here!! We strive to be different and thank you for the opportunity to work with you. Be safe!! Anne and Jim Russomano, Owners Nutley Auto

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