Nucar Volkswagen of Norwood - Service Center

They kept my vehicle for three days. I had to constantly call to get updates. I was told I would be called back and never was. I had to constantly call to get updates. I was told I would be called back and never was. More

I had a terrible experience at this dealership they don’t care for their customers I purchased a vehicle 3 months ago and my battery on the car stopped working and they were charging me 450 to replace with a care for their customers I purchased a vehicle 3 months ago and my battery on the car stopped working and they were charging me 450 to replace with a new battery for a new car never going back ever again More

Service was amazing and very helpful and efficient. Got the car back to me in a timely manner. Got the car back to me in a timely manner. More

Service was good and dealer has never tried to recommend something I don't need. Prices are high compared to other shops. I like the convenience of making an appointment and leaving my car, but the car is u something I don't need. Prices are high compared to other shops. I like the convenience of making an appointment and leaving my car, but the car is usually gone all day, even for just an oil change and tire rotation. More

I’ve been to a few which is why I chose to come here. For the most part I didn’t see any of the nonsense the other dealers brought to me such as unnecessary trumped up charges and extra services I did no For the most part I didn’t see any of the nonsense the other dealers brought to me such as unnecessary trumped up charges and extra services I did not need done on my car. More

Service was quick. Kassidy was great providing rides to and from dealership so I could make a previous engagement. Kassidy was great providing rides to and from dealership so I could make a previous engagement. More

They are great when it comes to scheduling. I was very happy with my appointment. I was very happy with my appointment. More

Great customer service and experience over the phone and better in person. Many thanks to Kassidy Maurice for making the process hassle-free. better in person. Many thanks to Kassidy Maurice for making the process hassle-free. More

Kassidy Maurice was the rep who helped us with the car. Loved her smile and efficiency i dealing and explaining everything. My daughter felt as she can go and take care of her car now as she knows someone Loved her smile and efficiency i dealing and explaining everything. My daughter felt as she can go and take care of her car now as she knows someone who genuinely will help.she helped us negotiate the price and the car was fixed in a few days, ready for my daughter to go back to college. We had a great experience and I know we will be back as we have 3 Tiguans in our family. Thank you Kassidy!! More

Had my Tiquan serviced for its 50,000 mile check up. Danielle in service was especially helpful, as was Laura. Am disappointed my water pump had to be replaced. It was covered under warranty, but I lost Danielle in service was especially helpful, as was Laura. Am disappointed my water pump had to be replaced. It was covered under warranty, but I lost a day’s use and had the issue getting rides to and from the dealer. More