Nucar Volkswagen of Norwood - Service Center

I’ve been buying VWs for a long time, as well as coming to the service center. They are always great to work with and their service is outstanding to the service center. They are always great to work with and their service is outstanding More

After 5 attempts and almost $2000 spent the car stalls in cold temperatures in the Morning, Everyone tried to do the best to cooperate with this matter but they cannot properly diagnose the car to stalls in cold temperatures in the Morning, Everyone tried to do the best to cooperate with this matter but they cannot properly diagnose the car to fix the problem, All started with the replacement of a new battery then new Spark plugs than new fuel filter and pressure sensor than new fuel pump, and the car still stalls the Same way as day 1. I did receive a partial refund of $626 not being able to resolve the issue. The bottom line I’m just frustrated and disappointed, And Volkswagen should provide a full refund or future service credit for customer satisfaction. Your cooperation Will be appreciated. Sincerely Romeo Colosimo More

Excellent service by both tech and service advisors. Glad that I own a Volkswagen vehicle. I was in a bind for service and they took me right away. Glad that I own a Volkswagen vehicle. I was in a bind for service and they took me right away. More

Courteous, friendly, and communicative personnel who were very easy to work with, coupled with good service provided by the technicians. very easy to work with, coupled with good service provided by the technicians. More

Went in for routine service and everyone was pleasant, prompt, helpful and knowledgeable. They let me know what to expect and did not pressure me for any additional services. prompt, helpful and knowledgeable. They let me know what to expect and did not pressure me for any additional services. More

This dealership gave us the opportunity to save an old Volkswagen Jetta from the scrap gap. Sebastian was the gentleman we dealt with and he made sure we knew exactly what was going on with our vehicle e Volkswagen Jetta from the scrap gap. Sebastian was the gentleman we dealt with and he made sure we knew exactly what was going on with our vehicle every step of the way and helped us get exactly what we wanted. More

prompt, attentive, courteous service reasonable service charges services suggested within tresonable maintenance periods, never pushed 5 year service customer charges services suggested within tresonable maintenance periods, never pushed 5 year service customer More

Always helpful courteous patient with my questions easy to schedule appointments always on time shuttle to and from to schedule appointments always on time shuttle to and from More

I am happy to have bought my car there, since 2021 I have taken my car to service and they are super friendly and professional, thank you taken my car to service and they are super friendly and professional, thank you More

Poor customer service, never responds. Been waiting since June for parts and they never provide updates. You must chase them down. Been waiting since June for parts and they never provide updates. You must chase them down. More