Nucar Volkswagen of Norwood - Service Center

people Friendly and professional Brought my car in for Service. The two ladies from the service department were friendly, professionals and had great smiles! Strong WiFi, I was able t Brought my car in for Service. The two ladies from the service department were friendly, professionals and had great smiles! Strong WiFi, I was able to work while I wait for the Car. More

High level dealership Friendly personal. They proposed many different options, different offers. There are a lot of new and used vehicles on stock. The quality of service j Friendly personal. They proposed many different options, different offers. There are a lot of new and used vehicles on stock. The quality of service job is high and advises of service stuff is correct. More

Going the extra mile, and then some. I had an issue with my Touareg sunroof that a different VW dealership was not able to properly diagnose and repair. I took my vehicle to VW Gallery e I had an issue with my Touareg sunroof that a different VW dealership was not able to properly diagnose and repair. I took my vehicle to VW Gallery even though it is MUCH further away from several other VW dealers because I have always had excellent customer service with them. They worked hard to diagnose the issue and took care of a loaner vehicle for me for the 2 weeks needed to get my vehicle repaired correctly (delay due to national backorder on needed parts). Yulissa took wonderful care of me, handled the many conversations with my insurance company, and kept me up to speed every step of the way. More

Changed a head light All do well and I did not have an appointment.There is a nice waiting room with coffee, tv and restrooms. Ko sales pressure but help if needed. All do well and I did not have an appointment.There is a nice waiting room with coffee, tv and restrooms. Ko sales pressure but help if needed. More

You guys put your customers 1st thank you I like this dealer because i am able to go in and tell the issue I’m having with my vehicle and, you guys have me in and out. Thank you for the great I like this dealer because i am able to go in and tell the issue I’m having with my vehicle and, you guys have me in and out. Thank you for the great customer service. Keep up the good work More

air bag replacement There was an air bag recall on my car. VW Gallery was good at keeping me updated on my car status while in service. I'd recommend this place for servi There was an air bag recall on my car. VW Gallery was good at keeping me updated on my car status while in service. I'd recommend this place for service. More

GTI SE Service VW Gallery service department is knowledgeable, courteous and provides professional customer service. After summer of serious highway driving I de VW Gallery service department is knowledgeable, courteous and provides professional customer service. After summer of serious highway driving I decided to take my car in for it’s 30,000 mi (odometer 27,800)service a little early. The wait time was reasonable considering the brakes were flushed and I had my all season tire set switched over to the winter set. More

service was great! thank you to the team at vw gallery for making my service experience wonderful. i would strongly recommend vw gallery to friends and family. thank you thank you to the team at vw gallery for making my service experience wonderful. i would strongly recommend vw gallery to friends and family. thank you! More

Great, as always As usual, the service I received was top notch. A small miscommunication at the beginning was quickly attended to and rectified. Car #5 and 10 years As usual, the service I received was top notch. A small miscommunication at the beginning was quickly attended to and rectified. Car #5 and 10 years with this dealership. Can't recommend them enough. More

Great Dealership Scheduling service was easy and painless. work was done right the first time and every time. I would recommend this dealership to anyone looking for s Scheduling service was easy and painless. work was done right the first time and every time. I would recommend this dealership to anyone looking for service or a vehicle More