Nucar Volkswagen of Norwood - Service Center

Had a recall for suction pump. Was not properly done and discovered when driving back from the airport. I lost hall a tank of gas and there was as a large gas spill on my driveway. Was not properly done and discovered when driving back from the airport. I lost hall a tank of gas and there was as a large gas spill on my driveway. I had to have my car towed from my home to the dealership to have this fixed. My car smelled of gas for 2 weeks afterward. There was damage to my steering wheel but the dealership told me it wasn’t them and had to have been the tow truck driver. They said they would do what they could anyway and would call me but I never heard back. More

Good place to buy a car however I am still waiting on a $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay $35 refund check due to them putting mass state inspection cost into the deal. However my car is registered in RI so I had to take it myself and pay out of pocket for inspection. Not right in my opinion. More

My Jay was amazing. I came in there with an exact idea of what I wanted and he was able to deliver exactly that. I came in there with an exact idea of what I wanted and he was able to deliver exactly that. More

Thanks to Sebastian only I waited from October to January With great frustration I had one interaction with him and he took care of getting my car serviced I had 3 episodes of accidents because January With great frustration I had one interaction with him and he took care of getting my car serviced I had 3 episodes of accidents because of the car stalling out More

Bad customer service I don’t want to come over there first time I be there bad experience first time I be there bad experience More

I don’t know what to write besides good service in sales but I never did get the breakdown invoice I’ve been requesting. Great car! but I never did get the breakdown invoice I’ve been requesting. Great car! More

They performed the service efficiently, they took care of a small trim fix I mentioned free of charge, and did not try to upsell me on unneeded services. I am happy. a small trim fix I mentioned free of charge, and did not try to upsell me on unneeded services. I am happy. More

Not the best car buying experience here. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. We ran into numerous problems and it took forever to actually get the car even after we had paid for it. More

The service advisor gave my car the attention it needed. Alberto will call me when the parts are in to do the repairs. Alberto will call me when the parts are in to do the repairs. More

I’ve been buying VWs for a long time, as well as coming to the service center. They are always great to work with and their service is outstanding to the service center. They are always great to work with and their service is outstanding More