Nucar Volkswagen of Norwood - Service Center

Oil change and brake check. Appointment was scheduled quickly and took the vehicle on time. Service people were efficient and professional. Service was complete on time and car was washed. quickly and took the vehicle on time. Service people were efficient and professional. Service was complete on time and car was washed. More

As has been my experience for over 20 years, this VW dealership delivered excellent factory service (oil change & multipoint inspection). Glad to see that Samantha Briody (knowledgable Service Advisor) dealership delivered excellent factory service (oil change & multipoint inspection). Glad to see that Samantha Briody (knowledgable Service Advisor) is still there following the Prime buyout of Gallery. More

Quality service, nice dealership and attention to detail . After the service ( oil change and safety sticker) I got info about issues I will have to take care in the nearest future. . After the service ( oil change and safety sticker) I got info about issues I will have to take care in the nearest future. More

A no stress experience. VW of Norwood Are Courteous and friendly. On time and honest. Pleasant experience. It’s nice getting your car back all washed too! friendly. On time and honest. Pleasant experience. It’s nice getting your car back all washed too! More

10,000 mile service tdi Upon arrival I had a 10:00am appointment for an oil change on my Tdi. This is my first time at this dealership l. My service advisor was great. She al Upon arrival I had a 10:00am appointment for an oil change on my Tdi. This is my first time at this dealership l. My service advisor was great. She also keep me up the date while car was in the shop as I waited at the dealer. Everyone (employees) were friendly and professional. I’ll definitely will be back before winter sets in for my fuel filter. The best part about it I got a nice clean washed car in the end! More

Oil change and inquiry about renewing my lease I always have a great experience visiting Volkswagen in Norwood. Nelson answered all my questions and concerns. The oil change service was also excell I always have a great experience visiting Volkswagen in Norwood. Nelson answered all my questions and concerns. The oil change service was also excellent and done in a timely manner. More

Urgent dead battery My car died I called the dealership. Sam was repsonive and understanding in my time of stress and she was unbelievably helpful, so grateful for her My car died I called the dealership. Sam was repsonive and understanding in my time of stress and she was unbelievably helpful, so grateful for her i luckily got to drove my car over and they took my car right away gave me updates very often and guidance with the next steps and very truthful and honet5. I ended up leaving the car there but before Sam left she called with an update and the next steps for the night. they called me the next day and by 10 AM the next day my car was all set. This dealership is so helpful and considerate. More

Service visit Needed to have 2 tires replaced. Samantha is always great to deal with. She is incredibly helpful and does a great job explaining issues. Thanks! Needed to have 2 tires replaced. Samantha is always great to deal with. She is incredibly helpful and does a great job explaining issues. Thanks! More

#TEAMSAMANTHAB Prime Volkswagen of Norwood has the most Top rated Advisor in the business, Yes ladies and gentlemen, i am talking about Samantha B...the most Knowle Prime Volkswagen of Norwood has the most Top rated Advisor in the business, Yes ladies and gentlemen, i am talking about Samantha B...the most Knowledgeable, Kind, Helpful, Respectful, Caring, Advisor I have ever met hands down. And i think you will agree if your interested in good Dealer service, as they offer more than service to the VW there. So if your interested in having a good car doctor, treat your vehicle to the Car Whisperer at Prime Volkswagen of Norwood and see SamanthaB. My Toyota and I are very happy there. 🙂? More

Excellent Service Excellent customer and Vehicle service. During every appointment they keep you informed on every step of the process and try to make your wait as com Excellent customer and Vehicle service. During every appointment they keep you informed on every step of the process and try to make your wait as comfortable as possible. I highly recommend them. More