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Nucar Volkswagen of Norwood - Service Center

Norwood, MA

4.3
263 Reviews
Call Service Center (781) 725-8700

263 Reviews of Nucar Volkswagen of Norwood - Service Center

Sort by
November 03, 2024

prompt, attentive, courteous service reasonable service charges services suggested within tresonable maintenance periods, never pushed 5 year service customer More

by DRAGOTAKES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alberto!!!!
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Nov 04, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for being a loyal customer over the past five years! We're glad to hear you've consistently received prompt, courteous service with reasonable charges. We look forward to continuing to serve you!

October 29, 2024

Always helpful courteous patient with my questions easy to schedule appointments always on time shuttle to and from More

by RIADAUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Campana
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the kind words! We're glad to hear that our team provides helpful, courteous, and timely service, making your experience smooth from start to finish. We look forward to continuing to assist you!

October 28, 2024

I am happy to have bought my car there, since 2021 I have taken my car to service and they are super friendly and professional, thank you More

by Carol Cristancho
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alberto
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Oct 29, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're delighted to hear you've had such a positive experience with our service team since 2021. We look forward to continuing to take great care of you and your car!

October 12, 2024

Poor customer service, never responds. Been waiting since June for parts and they never provide updates. You must chase them down. More

by tm
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Danielle Crowley
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 15, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback, and we sincerely apologize for the poor communication and delays you've experienced. This is not the level of service we strive for, and we’d like to resolve this issue as quickly as possible. Please give us a call at 833-854-8541 so we can provide you with an update and make things right. Thank you.

Oct 19, 2024 -

tm responded

I tried calling on Thursday morning and once again (always) had to leave a voicemail. No one ever answers the phone, has never happened once when I’ve called. Waiting to hear back. I also went in person again a week ago on Saturday, spoke to some who promised a response on Monday, nothing.

October 11, 2024

Positive experience, Danielle was very polite and professional, She did apply all the promotions available, Thank you More

by ROMEOCOLOSIMO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 15, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your kind review! We're glad to hear that Danielle provided a positive, professional experience and helped you with all available promotions. We appreciate your feedback and look forward to serving you again!

September 26, 2024

I love Nucar Norwood! After venturing to almost every dealership on the auto mile, I was immediately struck by Nucar’s professional yet laid back demeanor. Staff is knowl More

by Mmwood029
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Robertson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Christoforo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 27, 2024 -

Nucar Volkswagen of Norwood responded

Thank you so much for your fantastic review! We're thrilled to hear that you had such a great experience with both our sales and service teams. It’s wonderful to know that our professional, laid-back approach resonated with you, and we’re glad to have earned your trust. We look forward to helping you with your next lease and keeping your car running smoothly for years to come!

September 26, 2024

Easy fast professional service . I can always call and receive service whenever needed.Staff is pleasant and helpful More

by RIADAUDE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Garas
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 27, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your kind words! We're thrilled to hear that you had an easy and professional experience with us. Our team always strives to be helpful and provide the service you need whenever you need it. We look forward to assisting you again in the future!

September 14, 2024

The service reps and master mechanic were great in helping me with my cars issue More

by Kzarrow
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bruno
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Sep 16, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We’re glad to hear our service reps and master mechanic were able to assist you effectively. We appreciate your support and look forward to helping you with any future needs!

September 13, 2024

Great dealership excellent customer service always satisfied with the results when I leave their lot and recommend this dealership for purchase and service. More

by davidjcford
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Dryden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Danielle Crowley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Mugford
5.0
This rating includes all reviews, with more weight given to recent reviews.
Connor Decker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 16, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for the wonderful review! We’re thrilled to hear you’re consistently satisfied with our customer service and results. We appreciate your recommendation and look forward to serving you again!

September 13, 2024

Our dealer was very helpful. We were more than thankful for his assistance and guidance during the process of buying and getting our car. More

by Baleanu
Recommend Dealer
Yes
Employees Worked With
Jay Bernardin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 16, 2024 -

Nucar Volkswagen of Norwood responded

Thank you for your feedback! We’re glad to hear your dealer was helpful and provided great assistance throughout the buying process. We appreciate your kind words and look forward to serving you again!

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