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Nucar Toyota of Norwood - Service Center
Norwood, MA
1,530 Reviews
1,530 Reviews of Nucar Toyota of Norwood - Service Center
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July 21, 2019
Service visit Professional and friendly service. Reasonably priced for a dealership. Went a bit over the time given but not a major negative. Will go back again. Professional and friendly service. Reasonably priced for a dealership. Went a bit over the time given but not a major negative. Will go back again. More
by Letstalkhockey
Verified CustomerEmployees Worked With
July 21, 2019
No other dealership but Boch Toyota in Norwood... I have found Boch Toyota in Norwood to be honest, reliable, competent and professional. My next vehicle will be from them, they earned it. In particu I have found Boch Toyota in Norwood to be honest, reliable, competent and professional. My next vehicle will be from them, they earned it. In particular the professionalism of Chris Gray has impressed me ( along with the entire service center). It's very rare that I feel any degree of trust with business people. At Boch Toyota I feel comfortable from beginning to end More
by SBERNAZZANI
July 21, 2019
Great service on short notice GreT service on short notice May have to return experiences power steering noise .belt was replaced not sure what issue is as stated good service D GreT service on short notice May have to return experiences power steering noise .belt was replaced not sure what issue is as stated good service Don’t think you need min # of words More
by 1?!BIGPHIL2750
Employees Worked With
July 20, 2019
Great Customer Service Bill Sergi was extremely helpful in leasing my new 2019 Rav 4. He was very thorough, knowledgeable, friendly and professional, great to work with. I Bill Sergi was extremely helpful in leasing my new 2019 Rav 4. He was very thorough, knowledgeable, friendly and professional, great to work with. I cant thank him enough for his patience to me and my wife. Thanks Bill! More
by JORO
July 17, 2019
Service visit Fast courteous service as with all my previous visits I was early but was taken right away and the service was done quickly Great experience! Fast courteous service as with all my previous visits I was early but was taken right away and the service was done quickly Great experience! More
by MFITZM
Employees Worked With
Jack Tu
July 16, 2019
Excellent service My check engine light and a few others came on and I was treated by a wonderful team of people in the service department at Boch Toyota. Everything wa My check engine light and a few others came on and I was treated by a wonderful team of people in the service department at Boch Toyota. Everything was explained in detail. I was provided with a rental car as the work was completed over two days. My car is running well and I am very happy with the service provided. More
by Jmac of Needham
July 16, 2019
Samantha Elias was very thorough. Good service experience. Just wanted an oil change and rotation. Some extra services they thought would be beneficial were pointed out to me, but not Good service experience. Just wanted an oil change and rotation. Some extra services they thought would be beneficial were pointed out to me, but not pushed on me. I think Samantha took the extra time to do a few things for me that made my experience more positive than normal. More
by JPS59
Employees Worked With
Samantha Elias
July 10, 2019
15000 mile service My service person was very polite and helpful He estimated my wait time and kept me informed about my service He was accurate about the finish time My service person was very polite and helpful He estimated my wait time and kept me informed about my service He was accurate about the finish time and provided me an unexpected coupon More
by EPF08233
Employees Worked With
Unsure of name
July 10, 2019
Never had a problem until my recent service Got double charged on inspection sticker Charged for tire rotation on brand new tires installed that day. Paid over 600 $ on 4 tires. Only 37k on odo Got double charged on inspection sticker Charged for tire rotation on brand new tires installed that day. Paid over 600 $ on 4 tires. Only 37k on odometer. Charged 60 $ for cabin filter that I didn’t want changed.felt like I was getting fleeced then told I needed front brakes. 1300 $ later I get a ad on my phone about tire sale at Boch Toyota More
by NUDGEES
July 10, 2019
Complaint to compliment, Kevin champions customers I called and spoke with a woman who a difficult time talking to me and understanding my needs. She put me on hold for a very long time. I believe I I called and spoke with a woman who a difficult time talking to me and understanding my needs. She put me on hold for a very long time. I believe I had to call back and I reached Kevin and from the minute he spoke to me I felt appreciated and valued as a customer. He had patience listening to my needs, easily accommodated my schedule , had sincere empathy for being left on hold and I hung up feeling prepared for going in for service. When I arrived he was there to greet me and made my transition to rental with kids and car seats easy. Kevin answered all of my questions with confidence and made me feel at ease. Picking up my car was simple and again he was there to make sure I was taken care of . I will be sharing my story with others and will be taking the rest of my cars to Boch in the future because I know even if I have a problem there’s a guy like Kevin who can step in and make things right. I would also like to commend the gentleman who took care of my rental car. He was very professional and prompt with providing me an adequate car to use for the day. More
by Mother Ocean
Employees Worked With
Other Employees :
Cashier was very friendly as well during our brief interaction.
