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Nucar Toyota of Norwood - Service Center

Norwood, MA

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1,530 Reviews

1,530 Reviews of Nucar Toyota of Norwood - Service Center

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August 05, 2019

Quick Repair Quote, ordering parts, and service were all done very quickly. Staff was very kind and professional! Price seemed reasonable with other quotes. Will d More

by shines15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t remember
Aug 05, 2019 -

Nucar Toyota of Norwood responded

Shine15, Thank you for letting us know about your visit. We're glad to assist in such a quick manner. Thank you for our great rating. Bill Heins Customer Relations Manager Boch Toyota wheins@bochtoyota.com

August 04, 2019

Professional services The service advisor who managed my recent visit for routine maintenance, Janice Sae-Eung, is the best serviceman I have seen on the Norwood site. He s More

by MINGGENGGAO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Janice Sae-Eung
Aug 05, 2019 -

Nucar Toyota of Norwood responded

MINGGENGGAO, we are glad to be able to help speed up your visit time. Jance works hard for customers and will help out in any way. Happy Motoring ! Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

August 04, 2019

Satisfied The service manager Matt was a great help, very professional. He help us out by contact Toyota so that the would cover repair of or side air bag cove More

by Cleon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Crane
Aug 05, 2019 -

Nucar Toyota of Norwood responded

Cleon, Thank you for letting us know about your recent visit. We appreciate you letting us know how everything went. Matt will be ecstatic to hear about your 5 star review. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

August 04, 2019

Agent is very customer oriented The agent listened to my concern and worked me through the process of getting my car fixed. I appreciate the courtesy and process of getting my car in More

by DAMADAK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Dasilva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 05, 2019 -

Nucar Toyota of Norwood responded

Damadak, We are glad to hear we were able to help you resolve you concerns with your vehicle. If you should have any further questions, please don't hesitate to reach out to us. Bill Heins Customer Relations Manager Boch Toyota Norowood, MA

August 01, 2019

Inappropriate charges I noticed an issue with the car and asked the guys to check to make sure everything was okay since I am still in the 2 yr warranty period. They checke More

by DUBEY_PIYUSH1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Kyle Arruda
Aug 02, 2019 -

Nucar Toyota of Norwood responded

DUBEY_PIYUSH1, thank you for reaching out to us about your recent visit. Please contact me about your concern at your earliest convenience. I would like to discuss this with you. You can reach me at wheins@bochtoyota.com Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

July 30, 2019

Service appointment Excellent customer service excellent services agent and car was serviced on time and I didn’t have to wait long at all and wasn’t exspensive More

by LISATOMASZEWSKI
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Gilbert Perea
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Lin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kyle Arruda, Jack Tu
Jul 31, 2019 -

Nucar Toyota of Norwood responded

Lisa, Thank you so much for sharing your experience with us. Our team works hard to make sure you Toyota vehicle is running in tip top shape. We'll see you soon Bill Heins Customer Relations Manager Boch Toyota Norwood, Ma

July 28, 2019

Check Tran The service for my 2012 Camry was Excellent. angel was polite professional and helpful. He took the time to explain.any of the issues with my car. More

by KO6752
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angel Pimentel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2019 -

Nucar Toyota of Norwood responded

KO6752, Thank you for letting us know about your recent service visit. Angel works hard to make sure customer is Job #1. We will be sure to let him know about your review. Bill Heins Customer Relations Manager Boch Toytota Norwood, MA

July 28, 2019

I’ll Be Back!! 😊👍 I have purchased 2 cars from your dealership. Both have been great and the experience was excellent. KYLE in service stands out though. He is what Cus More

by JLAWLOR8
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
KYLE was awesome. He was very friendly, helpful and he made my experience for service just a better one than expected. I will not
Jul 29, 2019 -

Nucar Toyota of Norwood responded

Joanie, So wonderful to hear about your wonderful visit. We are proud of our service team and Kyle for their hard work. Thank you for the 5 star review and we will see you again on your next visit. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

July 26, 2019

Very good I was impressed with the friendliness and courtesy of the staff. It was the first time I ever received a text message with contact information while w More

by Susan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Wilson Caceres
Jul 29, 2019 -

Nucar Toyota of Norwood responded

Susan, thank you for taking the time to let us know about your visit to Boch Toyota. we are proud to service our customers and their vehicles. if you should need anything else, please don't hesitate to reach out to us. Bill Heins Customer Relations Manager Boch Toyota wheins@bochtoyota.com

July 21, 2019

Professional advisor quick service My service advisor was great, professional and friendly. Work was done quick and faster than air was told. The cervice advisor and mechanic did great More

by CPD501
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Do not have their names
Jul 21, 2019 -

Nucar Toyota of Norwood responded

CPD501, So great to hear about your recent visit. Our team was glad to get you in and out quickly. If you need anything else please let us know. Bill Heins Customer Relations Manager Boch Toyota Norwood, MA

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