Nucar Toyota of Norwood - Service Center

Pleased Friendly greeting, timely diagnosis and repair. Cost seems high. Shuttle driver was prompt and friendly. Vehicle pickup process was straightforward Friendly greeting, timely diagnosis and repair. Cost seems high. Shuttle driver was prompt and friendly. Vehicle pickup process was straightforward and painless. Finally: 25 words More

Service Lucio is always great. I can go any Where else but this is the place where I get the best service. Lucio always goes beyond what is asked. He’s the re Lucio is always great. I can go any Where else but this is the place where I get the best service. Lucio always goes beyond what is asked. He’s the reason I continue to go back. I’ve been to many other dealerships but the service here is A+ More

Jance Sae-Eung was an excellent listener and very respectful. He asked appropriate questions and elicited more important information. This issues were fixed even though it was a comp listener and very respectful. He asked appropriate questions and elicited more important information. This issues were fixed even though it was a complicated job with multiple issues. Liz More

repair problem with lock Complicated electrical issue but was kept informed of progress offered an overnight replacement vehicle and called promptly the next day with explanat Complicated electrical issue but was kept informed of progress offered an overnight replacement vehicle and called promptly the next day with explanation of the problem,everything you could ask for! More

Deception I spent $2, 500 to fix the steering in my car and 2 wks later I have a problem with my steering. Lies, lies lies. I spent $2, 500 to fix the steering in my car and 2 wks later I have a problem with my steering. Lies, lies lies. More

Friendly staff, professional service, low pressure environme Any questions the sales person was unable to answer they were happy to introduce me to a service professional who could provide more insight. My only Any questions the sales person was unable to answer they were happy to introduce me to a service professional who could provide more insight. My only issue is the service waiting area is perhaps not on par with luxury dealership standards. My purchase of a new vehicle was straightforward with very little hassle. All staff members were considerate of my needs and happy to assist. More

It was excellent Because the way they car about customer always asking you if you have any questions or if you need anything and the wait period wasn’t to long Because the way they car about customer always asking you if you have any questions or if you need anything and the wait period wasn’t to long More

Very good. This is a good services, Jance Sae-Eung is a very good services coordinator. He checked and talked us several time to explain the issue very clear to This is a good services, Jance Sae-Eung is a very good services coordinator. He checked and talked us several time to explain the issue very clear to us. Many thanks to Janice. More

A little confusion I brought car in for a noise when driving that changed with braking. Technician drove car and pulled wheels. I was told rocks had gotten into front Ri I brought car in for a noise when driving that changed with braking. Technician drove car and pulled wheels. I was told rocks had gotten into front Right brake pad and rotor and destroyed them. In addition I was informed that either the Left or Right rear brakes were rusted and were corroded and were metal to metal. My mileage was under 30,000. I went along and was told that I needed all 4 wheel brake replacement along with caliper service. I had this done and paid for the service. I call Toyota customer care and was told that this was a wear item and it was my responsibility. I do not feel that brakes should rust to the point where they are fused metal to metal. This is at least a safety issue. I would like some feed back on AT LEAST A REFUND FOR THE REAR BRAKE REPLACEMENT for at least the rear brakes. The parts are considered a safety issue and should not rust to the point where you are driving with fused brakes . I need some help and feed back More

Great service Chris was very helpful helping servicing my vehicle. He was great helping me even there thanks for service I will be happy to meet us again Chris was very helpful helping servicing my vehicle. He was great helping me even there thanks for service I will be happy to meet us again More