Nucar Toyota of Norwood - Service Center
Norwood, MA
1,531 Reviews of Nucar Toyota of Norwood - Service Center
Good Experience A very friendly staff and a pleasure to work with and the waiting room is very comfortable with a place to grab some food or watch tv A very friendly staff and a pleasure to work with and the waiting room is very comfortable with a place to grab some food or watch tv More
Great customer service The client advisor was very nice most importantly he was very patient,answered all my questions. I really appreciate that he kept me updated while the The client advisor was very nice most importantly he was very patient,answered all my questions. I really appreciate that he kept me updated while the work was being done. More
Great experience! Will be back again! Kyle was great! He greeted me in the service bay drop off area. We got my car checked in and it was ready in just 45 minutes. Since this was my firs Kyle was great! He greeted me in the service bay drop off area. We got my car checked in and it was ready in just 45 minutes. Since this was my first time here and my first Toyota, I had many questions about servicing my vehicle in the future. Kyle is extremely knowledgeable and was able to answer all of my questions. Thank you again, Kyle! More
Excellent customer care Work was completed faster than promised and Jance, our service rep was extremely courteous. Everything was explained clearly. Couldn't have asked for Work was completed faster than promised and Jance, our service rep was extremely courteous. Everything was explained clearly. Couldn't have asked for better experience. More
Awesome professional staff Worked with Kevin very patient and professional offered me a rental due to time that was required to work on my car, let me know how all was going. Aw Worked with Kevin very patient and professional offered me a rental due to time that was required to work on my car, let me know how all was going. Awesome service and his personality made it easier More
Excellent They were very nice and freindly. I was booked to wait for an 1 hour 15 minutes but ended up staying for just 40 mins. They were very nice and freindly. I was booked to wait for an 1 hour 15 minutes but ended up staying for just 40 mins. More
Great service Service was on time,coutious,knowledgable tech. Informed me of what was done and what needed to be done. Polite , knew vehicle well and what needed to Service was on time,coutious,knowledgable tech. Informed me of what was done and what needed to be done. Polite , knew vehicle well and what needed to be done. More
Great costumer service The service people are very friendly and professional. They go above and beyond to make sure the costumer are satisfied. The are fast and do a great The service people are very friendly and professional. They go above and beyond to make sure the costumer are satisfied. The are fast and do a great job More
Standard upkeep Other than the fact that my warranty had expired, (I was told when I bought it last year (2018, at only 5,000 miles) that it was for two years, but no Other than the fact that my warranty had expired, (I was told when I bought it last year (2018, at only 5,000 miles) that it was for two years, but no one told me it was two years from the initial sale of the car which was 2017), the services were great. Also a very comfortable waiting area. More
Knowledgeable, professional rep. Outstanding customer serv. Jance Sae-Eung is a wonderful service rep and a great guy. Consistently kept me informed, and, he was kind enough to waive my rental car fee. As I t Jance Sae-Eung is a wonderful service rep and a great guy. Consistently kept me informed, and, he was kind enough to waive my rental car fee. As I told him after we had wrapped up, I wish I was as good at my job as Jance at his! Thanks! More